Senior Sales Engineer, Komodo Health
$133-208k
Curating big data and analytics on healthcare
Open for applications
Curating big data and analytics on healthcare
501-1000 employees
Open for applications
$133-208k
501-1000 employees
Company mission
To reduce the burden of disease.
Role
Who you are
- 7+ years of experience in a Solutions Engineering, Sales Engineering, or Technical Account Management role, preferably in healthcare technology or data services
- Expertise in pre-sales and post-sales solution configuration, with a strong ability to translate client needs into technical solutions
- Deep understanding of healthcare data ecosystems, standards, and compliance regulations (e.g., HIPAA, GDPR)
- Strong proficiency in data integration methods, APIs, and cloud-based architectures (e.g., AWS, Azure)
- Exceptional presentation, communication, and collaboration skills, with experience working directly with customers and cross-functional teams
- Skilled in project management, capable of managing complex client requirements and balancing multiple priorities
Desirable
- Technical certifications or training in cloud platforms (e.g., AWS Solutions Architect, Azure Fundamentals)
- Familiarity with data visualization tools, SQL, or data analytics platforms (e.g., Tableau, Looker)
- Experience with CRM systems like Salesforce to manage client interactions and engagement
What the job involves
- The Sales Engineering team at Komodo Health partners with the Sales and Account teams to deliver best-in-class technical expertise for Komodo’s Life Sciences and Healthcare data, software, and services-focused customers and partners
- This team is instrumental in understanding clients' unique needs and tailoring technical solutions that leverage Komodo’s most sophisticated offerings
- By providing technical leadership in the sales process, the Sales Engineering team accelerates growth and ensures that our solutions effectively address customer challenges
- The Sr. Sales Engineer plays a critical role in driving new growth, expansion, and renewal opportunities by acting as a technical expert and trusted advisor to both internal sales teams and external clients
- This role exists to bridge the gap between client needs and Komodo’s product offerings, ensuring the successful adoption of our advanced solutions
- With a focus on strategic account growth, this role shepherds complex solutions through the internal review process and delivers niche, specialized product support for Komodo’s most advanced and valuable offerings
- Serve as the technical counterpart to Sales, providing in-depth product expertise and consultation during the pre-sales, growth, and renewal phases
- Customize and configure Komodo’s data and software solutions to align with client-specific needs and drive value
- Act as a liaison between Sales, Product, and Engineering, ensuring that client feedback informs product development and enhancements
- Conduct solution demonstrations, technical workshops, and proof-of-concept projects to showcase Komodo’s capabilities
- Guide solutions through Komodo’s internal review and approval process, working closely with Legal, Compliance, and Product teams to ensure feasibility
- Provide ongoing technical support for complex implementations, working with clients to troubleshoot issues and ensure successful solution adoption
- Contribute to building reusable technical assets, such as demo environments, integration templates, and best practice guides
- Looking back on your first 12 months at Komodo Health, you will have accomplished…
- Successfully support 5+ new and expansion opportunities, delivering tailored technical solutions that meet customer requirements and accelerate growth
- Develop a deep understanding of Komodo’s advanced product portfolio, including data, software, and service offerings
- Partner with Sales to increase the renewal rate by providing specialized support and creating a robust technical roadmap for key accounts
- Implement a streamlined internal review process for technical proposals to improve speed and efficiency
- Establish strong client relationships by providing proactive technical guidance, ensuring long-term satisfaction and growth
Our take
Komodo Health has built a healthcare map, an artificial intelligence and data analytics tool that tracks the healthcare encounters of well over 300 million patients. The service helps providers, pharmaceutical companies, and scientists identify opportunities for intervention and care improvements. It also helps them to analyze how products are performing in the market, identify at-risk patient groups, study the effectiveness of treatments, and detect patterns in drug and patient behavior.
Komodo Health’s comprehensive platform helps customers to better understand health and it is challenging the fragmentation of healthcare that contributes to inconsistent, unsatisfying results for both patients and providers. It has used its considerable amount of funding to focus on accelerating growth through further innovation and development of its enterprise technology platform, application suite and core data assets.
Komodo Health made cuts to its core team at the end 2022 as part of a restructuring following a large equity funding round. This is very likely to be part of a push for profitability as it gears up for an IPO. With its business strategy realigned, it is resuming hiring in all areas to continue to develop its product and grow its market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Dec 2022
$200m
LATE VC
Mar 2021
$220m
SERIES E
Total funding: $514m
Company benefits
- Full medical, dental, and vision benefits
- Mobility across San Francisco and New York City Offices
- Paid Family leave
- Flexible working hours and flexible paid time off policy
- Personal wellness stipend
- 401(k) employer match
- Work from home opportunities
- Health insurance
Company values
- Be Awesome: Be present. Respect your peers. Help foster a community of trusted relationships with your co-workers. Be someone people want to be around. Be creative and resourceful. Be accountable. Have integrity. Be passionate about contributing. Stay positive. Be open, honest and humble.
- Seek Growth: Challenge yourself and your peers. Grow as a person. Crave learning and development opportunities. Support healthy, constructive debate that advances our thinking and planning, and drives us forward as an organization. Stay nimble.
- Deliver “wow”: Always strive to exceed expectations, with your team, your customers and shareholders. Always work to deliver high quality through flawless execution. Build innovative solutions that create exceptional value. Focus on outcomes. Reward outperformance.
- Enjoy the Ride: Love being at work. Embrace change. Listen to and support your colleagues. Share. Learn from mistakes. Celebrate successes. It’s a marathon not a sprint, value the journey. Stay healthy physically and mentally.
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
Arif Nathoo
(CEO)Studied Medicine at Harvard. Former Associate Principal at McKinsey & Co for 7 years. Became a Senior Advisor for 2 years.
Web Sun
(President)Previously worked in Sales and Marketing at Merck&Co. VP of Business Development at Campbell Alliance.
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