Senior Sales Engineer, Komodo Health

• 7+ years of experience in a Solutions Engineering, Sales Engineering, or Technical Account Management role, preferably in healthcare technology or data services
• Expertise in pre-sales and post-sales solution configuration, with a strong ability to translate client needs into technical solutions
• Deep understanding of healthcare data ecosystems, standards, and compliance regulations (e.g., HIPAA, GDPR)
• Strong proficiency in data integration methods, APIs, and cloud-based architectures (e.g., AWS, Azure)
• Exceptional presentation, communication, and collaboration skills, with experience working directly with customers and cross-functional teams
• Skilled in project management, capable of managing complex client requirements and balancing multiple priorities

Desirable

• The Sales Engineering team at Komodo Health partners with the Sales and Account teams to deliver best-in-class technical expertise for Komodo’s Life Sciences and Healthcare data, software, and services-focused customers and partners
• This team is instrumental in understanding clients' unique needs and tailoring technical solutions that leverage Komodo’s most sophisticated offerings
• By providing technical leadership in the sales process, the Sales Engineering team accelerates growth and ensures that our solutions effectively address customer challenges
• The Sr. Sales Engineer plays a critical role in driving new growth, expansion, and renewal opportunities by acting as a technical expert and trusted advisor to both internal sales teams and external clients
• This role exists to bridge the gap between client needs and Komodo’s product offerings, ensuring the successful adoption of our advanced solutions
• With a focus on strategic account growth, this role shepherds complex solutions through the internal review process and delivers niche, specialized product support for Komodo’s most advanced and valuable offerings
• Serve as the technical counterpart to Sales, providing in-depth product expertise and consultation during the pre-sales, growth, and renewal phases
• Customize and configure Komodo’s data and software solutions to align with client-specific needs and drive value
• Act as a liaison between Sales, Product, and Engineering, ensuring that client feedback informs product development and enhancements
• Conduct solution demonstrations, technical workshops, and proof-of-concept projects to showcase Komodo’s capabilities
• Guide solutions through Komodo’s internal review and approval process, working closely with Legal, Compliance, and Product teams to ensure feasibility
• Provide ongoing technical support for complex implementations, working with clients to troubleshoot issues and ensure successful solution adoption
• Contribute to building reusable technical assets, such as demo environments, integration templates, and best practice guides
• Looking back on your first 12 months at Komodo Health, you will have accomplished…
• Successfully support 5+ new and expansion opportunities, delivering tailored technical solutions that meet customer requirements and accelerate growth
• Develop a deep understanding of Komodo’s advanced product portfolio, including data, software, and service offerings
• Partner with Sales to increase the renewal rate by providing specialized support and creating a robust technical roadmap for key accounts
• Implement a streamlined internal review process for technical proposals to improve speed and efficiency
• Establish strong client relationships by providing proactive technical guidance, ensuring long-term satisfaction and growth