Deal Operations Analyst, Pluralsight
+ Bonus eligibility, $29.23 - $38.46 USD/hr
Technology workforce development company
Be an early applicant
Technology workforce development company
1001+ employees
Be an early applicant
+ Bonus eligibility, $29.23 - $38.46 USD/hr
1001+ employees
Company mission
To inspire and empower the tech workforce to achieve their goals.
Role
Who you are
- Strong verbal, written, and presentation skills
- Excellent time management and organizational abilities
- Ability to prioritize and meet critical deadlines
- Experience supporting a fast-paced, technical sales team
- Proficiency in Google Workspace (Docs, Sheets, Slides, etc.)
- Ability to maintain service level agreements (SLAs) across cross-functional teams
- Strong interpersonal and customer support skills
- Experience in customer-facing roles
- Ability to work within and improve structured processes
- Familiarity with SaaS acquisition, expansion, and renewal cycles
- Salesforce CPQ experience
- Requirements:
- Requires a minimum of 2 years of related or equivalent experience; a Bachelor’s degree, or an advanced degree without experience
- 2-3 years experience in customer facing roles or capacities
- This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility
What the job involves
- A Deal Operations Analyst partners closely with Account Executives (AE) and Customer Success Managers (CSM) to secure revenue for Pluralsight. They act as a sales enabler, driving activities that create a streamlined sales motion for their assigned team.
- This role provides rapid response to AEs and CSMs for core deliverables that impact sales results, collaborating across multiple stakeholder organizations to drive revenue. Responsibilities include case management, customer pricing quotes, revenue data analysis, invoice validation, and operational support for active deals.
- The analyst helps optimize sales activity by removing roadblocks, improving cross-functional engagement, and identifying process improvements to enable teams to execute with precision
- Responsive, communicative, and professional in all interactions
- Highly organized with strong time management and prioritization skills
- A collaborative partner across Sales, Customer Success, Sales Enablement, and cross-functional teams
- Detail-oriented with a focus on accuracy, data integrity, and operational excellence
- Proactive in identifying challenges and driving continuous process improvements
- Adaptable and effective in a fast-paced, high-performing environment
- Customer-focused with a commitment to enabling smooth and accurate transactions
- Coordinate deal support and resourcing for Enterprise sales segments
- Partner with AEs and CSMs to manage deal requirements, updates, and administrative processes (RFPs, RFIs, vendor forms)
- Create and deliver quotes, sales orders, service schedules, and supporting documentation
- Collaborate with Deal Desk, Contracts, and Finance to support deal structuring, approvals, contract alignment, and invoicing accuracy
- Support customer transactions by validating invoice details and ensuring alignment across purchase orders and sales orders
- Initiate and coordinate Pre-Sales and Professional Services engagements and manage low-threshold Enterprise renewals through closure
- Conduct research, analyze data to support selling activities, and maintain knowledge of the Pluralsight platform while contributing to Sales Enablement efforts
- Identify process improvements and participate in business projects and User Acceptance Testing (UAT)
Our take
Pluralsight is dedicated to closing the global tech skills gap, a mission that has become increasingly urgent as industries worldwide face a growing shortage of IT talent. This high demand for upskilling makes Pluralsight's online training services more relevant than ever.
Founded in 2004, Pluralsight has matured into a prominent player in the online upskilling industry. The company has seen significant growth in recent years, capitalising on the surge in demand before many competing startups emerged. Despite facing competition from major players like Grow with Google and Udemy, Pluralsight has maintained its strong position.
Though Vista Equity Partners' 2021 acquisition has brought some challenges, Pluralsight, once a unicorn startup now a public company, continues to thrive. With numerous partnerships with NGOs, educational institutions, and corporations, Pluralsight remains a key player in tackling the tech skills shortage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2016
$30m
SERIES C
Aug 2014
$135m
SERIES B
Total funding: $195m
Company benefits
- Unlimited PTO
- Summer Fridays
- Holidays
- Parental Leave
- Medical, Dental and Vision
Company HQ
Draper, UT
Leadership
Aaron Skonnard
(Co-Founder & CEO)Worked as a DevelopMentor Author, and was President of Skonnard Consulting. In 2004, left a Neumont University Associate Professorship to co-found Pluralsight.
Fritz Onion
(Co-Founder & Content Advisor)Started as an Oracle Software Engineer after a degree at Harvard, and then spent 10 years as a DevelopMentor Instructor. Subsequently co-founded Pluralsight in April 2004, serving as Content Advisor.
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