Strategy & Operations Manager, DoorDash
Affordability
$129-206k
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$129-206k
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 6+ years of experience in a problem solving role - Consulting, Tech, Banking, Analytics preferred
- You have a BA/BS degree in quantitative or business fields
- You have a Mastery of Excel/Sheets
- You know SQL or are open to learning
- You have a strong history of data analysis, problem solving, and project management
- You have strong written and verbal communication and presentations skills
- You know how to optimize and improve processes while designing for scale
What the job involves
- You will report into the Director of S&O on our Affordability team in our S&O organization
- Own a goal that carries tangible impact over the company’s top & bottom lines
- Work in a highly collaborative and cross-functional environment. Success in this role is a team effort, requiring support from almost every department - Product, Analytics, Finance, Marketing, Sales, and even Machine Learning
- Bring new products & strategies to market, integrating net new value propositions into our restaurant ecosystem
- Delve into the nitty-gritty of margin analysis & price sensitivity, uncovering opportunities to price our platform more competitively and win customer wallet share
- Become an expert on how to balance a 3-sided marketplace, and what it takes to create value across multiple customer stakeholders
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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