Strategic Initiatives Lead, Chime
Operations and Member Experience
$138-190k
+ Equity + Bonus
More information about location
Mobile banking for the everyday person
Open for applications
Mobile banking for the everyday person
1001+ employees
Open for applications
$138-190k
+ Equity + Bonus
More information about location
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- 8+ years of professional experience, including delivering strategic and operational projects at top tier management consulting firms
- A strong skill set across analytical, problem-solving and strategic thinking
- A drive to dig into data, think from first principles, and complete complex projects and deliver tangible results
- Ability to synthesize disparate information quickly to develop a succinct, accurate summary of the opportunity/need
- A proven track record of leading complex projects involving multiple teams/collaborators from conception to execution
- Low ego and a knack for working well with a wide range of people
- Exceptional communication and presentation skills
- Comfort operating in a fast-paced, agile environment
What the job involves
- As a Strategic Initiatives Lead, you will be responsible for helping to build the future of member support experiences at Chime
- While many teams are focused on the here and now - you’re constantly focused on what’s next
- You will be responsible for partnering with teams across product, engineering, analytics, operations and more, to advocate for Chime members, build our strategy to best support them, and make it happen
- To be successful in this role, you’ll need to be a self-starter who can look to the future and who has the strategic thinking, influence, results orientation and project management skills to make their vision a reality
- This role is best fit for someone who thrives in a flat, fast-moving organization, can comfortably navigate ambiguity, aligns diverse sets of collaborators, and confidently make data-driven decisions in an ever changing environment
- Develop and implement cross-functional strategic initiatives to create and scale world-class support experiences for our members
- Perform analyses and conduct research to assess new opportunities and inform decision-making
- Effectively present insights and influence outcomes with Chime executives and key collaborators (e.g., Product, Operations, Engineering, Analytics, and other cross-functional teams)
- Bring structure to ambiguous problems, including defining clear problem statements, analytical frameworks, and quantifiable metrics for measuring success
- Develop and deliver well structured and compelling narratives that drive clarity, understanding and alignment around new ideas
Our take
Chime is part of the growing realm of fintech banks and providers, emphasising straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meagre interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $11.6B since its 2025 IPO. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base. That being said, Chime's IPO, rare in a financially uncertain period, proves that it has shifted from challenger to major player.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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