Engineering Manager, Healthie

Customers

$180-200k

+ Annual company bonus. Salary dependent on experience

React

TypeScript

GraphQL

Redis

Sidekiq

Postgres

Ruby on Rails

Senior and Expert level

New York

More information about location

Infrastructure for virtual-first healthcare organizations

Open for applications

Infrastructure for virtual-first healthcare organizations

101-200 employees

HealthcareB2BInternal toolsSaaSAPIAutomationMedTech

Open for applications

$180-200k

+ Annual company bonus. Salary dependent on experience

React

TypeScript

GraphQL

Redis

Sidekiq

Postgres

Ruby on Rails

Senior and Expert level

New York

More information about location

101-200 employees

HealthcareB2BInternal toolsSaaSAPIAutomationMedTech

Company mission

To empower the providers and builders of the care ecosystem with the tools they need to deliver a complete virtual experience for the end-consumers.

Job

Company

Role

Who you are

You have 5+ years in software engineering, with at least 2 years in a management role in a technical SaaS role (bonus for healthcare tech)
Strong written and verbal communication skills with the ability to simplify complex topics for diverse audiences
You have a proven ability to lead and mentor engineering teams, setting goals and driving performance
You excel at building relationships, leading with influence, and motivating teams to achieve high performance
You take ownership of recruiting and building top-performing teams
You are a strong problem-solver, able to quickly resolve technical issues and collaborate with cross-functional teams
Experience building customer-facing APIs, webhook, and integration workflows
Proficiency with Ruby on Rails, React, Typescript, GraphQL, Postgres, Redis, Sidekiq, and RSpe
You thrive in self-directed environments, with a bias toward execution and a focus on delivering results
You are passionate about healthcare, committed to improving patient outcomes, and continuously improving the customer experience

What the job involves

We’re seeking a hands-on Solutions Engineering Manager to lead our solutions and support engineering teams
This customer-facing, business-critical role requires a unique blend of technical expertise, leadership, and empathy to build and support high-quality solutions for Healthie’s customers
In this player-coach role, you’ll work closely with our implementation and support engineers to ensure customer success on Healthie’s developer platform
You’ll balance day-to-day customer support with the long-term vision to scale our enterprise solutions
Additionally, you’ll mentor and develop engineers on your team through coaching, feedback, and professional development opportunities
If you’re excited about shaping the customer journey, empowering a high-performance team, and supporting complex technical implementations, this role is for you
Reporting to the Director of Customer Engineering, this position is ideal for someone with strong technical leadership in SaaS, integration management, and team building, particularly in healthcare technology

Application process

Quick chat with Katie, Director of Talent (20 minutes)
Interview with Ani, Director of Customer Engineering (30 minutes)
Complete our Take Home Assessment (asynchronously)
Connect with Cavan, CTO + cofounder of Healthie (20 minutes)
Meet with Jonathan, Steve, & Emma, Engineering & Customer Success (45 minutes)
Reference checks

Our take

The past few years have seen a substantial rise in provision and uptake of telemedicine services, with over one in five Americans now signed up. This successful reimagining of healthcare provision into something more accessible, affordable, and effective, has led to a surge of VC investment and rapid-growth success stories in the sector. Would-be startups, however, have to navigate the costly and complex process of building out core, HIPAA-compliant infrastructure.

So software and API company Healthie is filling the gap in this market. The business helps these companies build and deliver health and wellness services by providing a fully-brandable suite of telehealth, business management, and coaching tools. This means that businesses can launch and scale at a fraction of the cost, and in a fraction of the time.

It’s a broad-based set of solutions that’s won Healthie an impressive number of client organizations across over 20 different countries. This vigorous growth looks likely to continue too with its regular funding rounds. Telemedicine remains a popular healthcare tool, and as regulations on telehealth data privacy tighten, the growing number of startups in this space are likely to need more support than ever.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

52% employee growth in 12 months

Glassdoor (3.5)

Company

Funding (last 2 of 4 rounds)

Oct 2024

$23m

SERIES B

Jul 2022

$16m

SERIES A

Total funding: $41.2m

Company benefits

Stock options
Medical, dental, vision, life and disability coverages
FSA and HSA
Flexible vacation
401(k) plan with company matching
Parental leave program
Learning & development stipends
Nutritional coaching
Fitness membership budget
Co-working subscriptions
A laptop plus equipment stipend
Summer Fridays

Company HQ

Chelsea, New York, NY

Leadership

Erica Jain

(CEO & Co-Founder)

Conducted research at the Center for Research on Prospective Health Care, moving into a nutrition program analyst role at the Clinton Health Access Initiative, and finally spent time as a healthcare consultant with BCG.

Cavan Klinsky

(CTO & Co-Founder)

Founded search engine Gevva, and then worked freelance as a web designer.

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