Marketing Operations Manager, MongoDB

• 5+ years of experience in marketing operations, marketing technology, or process automation roles
• Experience with Workato (or similar tools like Zapier, Tray.io, or Mulesoft) and its connectors specific to Marketo, Iterable, Salesforce, Hubspot or data warehouses
• Strong understanding of marketing automation platforms (e.g., Marketo, Iterable) and CRM systems (e.g., Salesforce)
• Comfort working with APIs, data mappings, and system schemas to build and maintain integrations
• Demonstrated ability to translate business problems into technical solutions that improve process efficiency
• Experience with AI or ML-driven tools in marketing workflows (e.g., enrichment, scoring, content automation) is a plus
• Proven experience applying structured testing methodologies to ensure quality, reliability, and continuous process optimization
• Strong communication and documentation skills, able to partner with technical and non-technical teams
• Curious, detail-oriented, and proactive, driven to optimise and automate wherever possible
• Bachelor's degree in Marketing, Information Systems, or a related field (or equivalent experience)
• A strong understanding of marketing processes, Martech, Integration & APIs, and AI-assisted automation will help you succeed in this role

Desirable

• We’re looking for a Marketing Operations Manager to join our Marketing Platform Operations
• This individual contributor role is focused on building scalable automation, orchestration, and integration solutions across MongoDB’s marketing technology ecosystem
• The ideal candidate will blend technical fluency with marketing operations expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision
• Design, build, and maintain Workato recipes and integrations across marketing technologies to streamline workflows and data flows
• Partner with Campaign Operations team, and Marketing Platform owners (MAP, CEP, and other systems) to identify automation opportunities and remove process friction
• Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools
• Implement AI-assisted automations that enhance operational efficiency
• Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, M, Engineering, and our Marketing Ops to ensure data integrity and alignment
• Monitor, troubleshoot, and optimize existing integrations for reliability and performance
• Create and maintain documentation, including automation playbooks and best practices
• Act as a subject matter expert and consultant within Marketing on process design and automation strategy
• Support governance, compliance, and change management related to system workflows and integrations