E-commerce Coordinator, Bleach

Salary not provided

Junior level

London

Hair dye and hair care products

Job no longer available

Hair dye and hair care products

21-100 employees

B2CRetailLifestyleSustainabilityBeautyCommunityeCommerce

Job no longer available

Salary not provided

Junior level

London

21-100 employees

B2CRetailLifestyleSustainabilityBeautyCommunityeCommerce

Company mission

Bleach's mission is to make its expertise accessible to all, so anyone can express themselves through their hair colour affordably and informatively.

Job

Company

Role

Who you are

Has Ecom experience
Knows their way around Excel and has some prior experience of working with Shopify, Google Analytics and Contentful, or the desire to learn, fast
Is willing to roll up their sleeves and solve problems, with a strong bias to action and a propensity to deliver high quality output, on time
Puts the customer at the core of their work and invests in creating great experiences that build brand affinity and drive growth
Is commercial and quantitative, and who, having thought through a problem analytically, can prioritise the resulting actions to deliver maximum impact
Has a track record of working as part of collaborative and productive team, and operating cross-functionally

Desirable

Experience working as part of a Marketing team in a Direct to Consumer startup is advantageous

What the job involves

Reporting to the Head of Creative Operations, the E-commerce Coordinator will be responsible for online product merchandising
Utilise insights related to the Bleach customer and product mix to identify and action opportunities to drive incremental sales online, from navigation through to cross-sell and FAQs
Work with the Creative Studio, Brand Marketing and Product team to publish impactful online assets, from product shots to landing pages and web copy
Work with Operations, Brand Marketing and CX to manage online stock levels on site and resolve fulfilment challenges
Advocate for strategic ecom projects that drive brand affinity, and ultimately revenue, around key ecom dates and seasonal trading opportunities
Monitor trading KPIs and web analytics on a daily, weekly and monthly basis, working with the Acquisition Manager to optimise traffic and the Product team to optimise CVR
Continue to build on your understanding of best-in-class ecom experiences, features, strategies and tactics to be our in-house subject matter expert on e-commerce

Salary benchmarks

Our take

Bleach London is a fast-growth company operating within the hair care industry. Bleach has taken a fresh perspective on the haircare industry with fun and expressive tinted rinses, multicoloured dyes and easy-to-use kits at affordable price tags.

The female-led business was launched by Alex Brownsell and Sam Campbell in 2010 as the world’s first salon focused on colour. With a closely-knit family of international premises, an ever-expanding vegan product range and intuitive digital salon services, the company has reimagined the way people approach their hair.

Starting as a sink in a nail salon, Bleach has grown massively, engaging on online community with hundreds of thousands of followers and high profile clients, demonstrating the appetite for fuss-free, creative and trend-led colour mixes.

To date, the company has sold over £30million worth of products in the UK alone and is carried in retailers including Boots, Cult Beauty and ASOS. The coveted Bleach brand, regularly featured in Vogue, Dazed, i-D and more, paired with its pioneering approach, marks a new era in digital beauty and at-home hair dyeing. New market launches including the USA will continue to reinforce Bleach’s position as a leader in the £40billion hair colourant category.