Technical Consultant, Ramp

• Bachelor's degree in computer science, engineering, business, finance or accounting
• Minimum 4 years in Technical Consulting with ERPs, Implementation, Solutions Consulting and/or delivering business SaaS solutions and using APIs, ideally within the financial space
• Deep understanding of accounting systems, accounting/controllership needs, and finance/accounting workflows
• Strong understanding of HRIS and/or ERP solutions
• Excellent engineering, system design and technical specification writing skills
• Ability to anticipate customers’ needs and position product solutions accordingly
• Excellent verbal and written communication skills, as well as interpersonal skills
• Exceptional with organizational, project management, and time management skills
• Bias towards action, adaptability and ability to operate in a high pace environment of a high growth startup

• Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams
• You’ll be partnering with Customer Success & Account Manager teams to identify, prioritize and build financial solutions for existing customers so that Ramp continues to scale with their needs
• You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations
• You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers
• You will define the customer’s financial & technical success criteria from onboarding through activation and expansion
• You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities
• The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer
• Partner with the Customer Success & Account Management teams to effectively communicate Ramp’s technical accounting features and benefits to customers by delivering tailored product demonstrations
• Focus areas include NetSuite, MS Dynamics, Sage Intaact, and other ERP integrations
• Work with customers to problem-solve technical hurdles, and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
• Via customer discovery, you will assess customer requirements for expansion of their Ramp partnership via customer discovery, and determine Ramp fit through use-cases, cost-benefit/ROI analysis, and technical competencies
• Work directly with onboarding specialists to support more complex technical & accounting implementations of Ramp
• Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
• Support technical documentation and maintenance of our internal knowledge base for customer use cases and best practices
• Partner closely with the product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed

• Comprehensive medical, dental, and vision insurance
• One Medical Membership
• 401(k) including an employer match
• Unlimited PTO
• Parental leave
• Monthly wellness stipend
• WFH stipend
• Relocation support to move to NYC
• Pet Insurance

Total funding: $1.1bn

Ramp provides companies with a dual offering of corporate cards and a spending management dashboard. The dashboard allows companies to oversee their costs, automate manual accounting practices, reimburse out-of-pocket spending, and earn cashback on financial outlays.