Technical Account Manager, Ramp
$182.8-215k
OTE
+ target equity
More information about location
Corporate cards and finance automation
Open for applications
Corporate cards and finance automation
501-1000 employees
Open for applications
$182.8-215k
OTE
+ target equity
More information about location
501-1000 employees
Company mission
To help finance teams build healthier businesses.
Role
Who you are
- Minimum 5 years in solutions consulting or implementing business SaaS solutions and using APIs, ideally within the financial space
- Strong understanding of HRIS and/or ERP solutions (preferably Netsuite)
- Deep understanding of accounting systems, accounting/controllership needs, and finance/accounting workflows
- Bachelor's degree in computer science, engineering, business, finance or accounting
- Ability to anticipate customers’ needs and position product solutions accordingly
- Excellent engineering, system design and technical specification writing skills
- Exceptional with organizational, project management, and time management skills
- Ability to operate within a cross-functional team
- Excellent verbal and written communication skills as well as interpersonal skills
- Bias towards action, adaptability and ability to operate in a high pace environment of a high growth startup
What the job involves
- Ramp’s founding Technical Account Manager will be on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams
- You’ll be partnering with Customer Success & Account Manager teams to identify, prioritize and build financial solutions for existing customers so that Ramp continues to scale with their needs
- You will act as the technical and financial subject matter expert for our customers, own defining the customer’s financial & technical success criteria from onboarding through activation and expansion, and design solutions that address the customer’s needs through Ramp and partner integrations
- Partner with the Customer Success & Account Management teams to effectively communicating Ramp’s technical accounting features and benefits to customers by delivering tailored product demonstrations
- Focus areas include NetSuite, Sage Intaact, and other ERP integrations
- Propose effective product implementations for each customer by anchoring on a deep understanding of the full range of integration and configuration options
- Work directly with onboarding specialists to support more complex technical & accounting implementations of Ramp
- Assess customer requirements for expansion of their Ramp partnership, and determine Ramp fit through use-cases, cost-benefit/ROI analysis, and technical competencies via customer discovery
- Support technical documentation and maintenance of our internal knowledge base for customer use cases and best practices
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
Our take
Ramp provides companies with a dual offering of corporate cards and a spending management dashboard. The dashboard allows companies to oversee their costs, automate manual accounting practices, reimburse out-of-pocket spending, and earn cashback on financial outlays.
Founded in 2019 and coming out of stealth in 2020, the company has already reached a valuation of a whopping $8.1 billion in early 2022. Its clients include several big-name companies including fast-growth health tech startup Ro, Planned Parenthood, and Truebill. 90% of its customers have made the switch from legacy players such as Expensify and Concur, showing that Ramp provides real customer value.
The team that built Ramp is the same one that launched the automated price tracking company Paribus before selling it to Capital One. It is now focused on scoping out more M&A opportunities and boosting its headcount to support investing in its software and going into new verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2024
$150m
SERIES D
Aug 2023
$300m
SERIES D
Total funding: $1.1bn
Company benefits
- Comprehensive medical, dental, and vision insurance
- One Medical Membership
- 401(k) including an employer match
- Unlimited PTO
- Parental leave
- Monthly wellness stipend
- WFH stipend
- Relocation support to move to NYC
- Pet Insurance
Company values
- We win when customers win
- Amp it up
- We're one team
- Ramp is built for everyone
- Take ownership
- Grow without fear
Company HQ
Ukrainian Village, New York, NY
Articles
Leadership
Eric Glyman
(CEO)Studied Economics at Harvard. Was a Trustee at Global China Connection for over 5 years, and then became a Financial Analyst working at Millstein & Co. Co-founded Paribus, which became Capital One.
Karim Atiyeh
(CTO)Studied Computer Science at Harvard, and became a Teaching Fellow. Worked in PowerPoint and Excel at Oliver Wyman. Became an Advisor at One Zero Capital. Founded and served as CTO to Paribus, later sold to Capital One.
Gene Lee
(Co-Founder)Studied at and became a Research Assistant at the University of Chicago. Was a Marketing Contractor at AdBlock and worked as a Software Engineer at BTCjam. Worked again as a Software Engineer at Paribus and then became Senior Engineering Manager at Capital One.
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