Staff Applied Scientist, Xero
More information about location
Accounting software for small businesses
Be an early applicant
Accounting software for small businesses
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- You bring a deep understanding of machine learning foundations, including probability, linear algebra, and calculus
- Your background includes hands-on experience with state-of-the-art LLMs and a track record of deploying ML systems at scale
- You possess strong software engineering skills, particularly in Python, with a focus on writing maintainable and testable code
- Excellent communication skills allow you to translate complex technical concepts for stakeholders with various backgrounds
- You have a proven ability to operate within ambiguity, refining loose business problems into actionable research directions
- A customer-focused mindset drives you to link your research to ethical and positive real-world outcomes
- Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team
What the job involves
- As a Staff Applied Scientist, you will research and implement Generative AI solutions that simplify the Xero customer experience across our full accounting domain.
- You will have a direct impact on how our customers interact with our platform by shaping intuitive, AI-powered SaaS experiences that transform complex workflows into seamless tasks
- Your work involves continuously evaluating the reasoning and accuracy of General AI, improving results through hybrid approaches that combine cutting-edge LLMs with classical methods
- By translating business and customer problems into tangible machine learning formulations, you will help define the next generation of intelligent accounting software
- Your work involves continuously evaluating the reasoning and accuracy of General AI, improving results through hybrid approaches that combine cutting-edge LLMs with classical methods.
- You will join the XAIN AI North America team, a group of approximately 30 specialists dedicated to AI product research and development. We are a fully remote team that stays closely connected through Slack and Google Meet, while collaborating extensively with our global partners in Australia, New Zealand, and the UK
- Building and refining Generative AI solutions using SOTA LLM APIs and scientific literature
- Developing hybrid ML models that integrate modern reasoning with classical processing techniques
- Designing and deploying scalable machine learning systems that address real-world product challenges
- Leading applied research programs from initial problem definition through to production impact
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Te Aro, Wellington, Wellington
Leadership
Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.
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