Partner Relationship Manager, Human Interest
$87.5-90k
Salary dependent on location
Full-service 401(k) plans for SMBs
Job no longer available
Full-service 401(k) plans for SMBs
501-1000 employees
Job no longer available
$87.5-90k
Salary dependent on location
501-1000 employees
Company mission
Human Interest's mission is to ensure that people in all lines of work have access to retirement benefits.
Role
Who you are
- Education: Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus
- Experience: 5+ years of experience in partner management, strategic alliances, or business development, preferably in the technology, fintech, or SaaS industries
- Relationship Management: Proven ability to manage and grow strategic partner relationships, with experience in negotiating contracts, setting expectations, and resolving conflicts
- Communication Skills: Excellent verbal and written communication skills, with the ability to influence, present, and articulate complex concepts to diverse audiences
- Analytical Skills: Strong analytical and problem-solving skills with the ability to assess partnership performance and identify areas for improvement
- Project Management: Experience managing multiple projects simultaneously in a fast-paced environment, with the ability to prioritize and meet deadlines
- Sales/Marketing Experience: Knowledge of sales strategies, marketing programs, and business development techniques
- Technical Acumen: Familiarity with Intuit’s products, services, and the broader financial technology ecosystem is a plus
Desirable
- Results-Driven: A proactive, goal-oriented leader with a focus on driving measurable outcomes
- Strategic Visionary: Ability to see the big picture and formulate long-term strategies for growth
- Collaborative: Strong team player who thrives in cross-functional environments and can work effectively across departments
- Customer-Focused: Deep commitment to understanding and meeting the needs of both advisors and clients
What the job involves
- Seeking an experienced and highly motivated Partner Relationship Manager to join our dynamic team
- This individual will be responsible for driving strategic partnerships and managing relationships with partners and other named key partners to expand the reach and impact of Human Interest x partner manager and services
- As a Partner Relationship Manager, you will work closely with cross-functional teams, including product, sales, and marketing, to deliver best-in-class solutions to our partners and ensure mutual success
- Partner Relationship Management: Build and nurture strong, long-term relationships with key partners, ensuring alignment with business goals and mutual success. Act as the primary point of contact for partner communications and engagement
- Strategic Planning: Collaborate with partners to understand their business objectives, define partnership strategies, and develop joint go-to-market initiatives that drive mutual growth and value
- Onboarding & Training: Lead the onboarding process for new partners, ensuring they are equipped with the necessary tools, resources, and knowledge to effectively sell and support partner manager products
- Performance Monitoring & Reporting: Establish and track key performance indicators (KPIs) to measure the success of partnerships. Provide regular performance updates to internal stakeholders and partners, and work to resolve any challenges or gaps
- Collaborate Across Teams: Work closely with cross-functional teams including sales, marketing, product management, and customer support to deliver seamless partner experiences and identify opportunities for business growth
- Market Insights & Feedback: Collect and relay partner feedback to internal teams to improve products, services, and partner programs. Monitor market trends and competitor activities to identify new partnership opportunities
- Negotiation & Contract Management: Negotiate and manage partnership agreements, ensuring that terms are aligned with both partner manager and the partner’s business objectives and SLA’s
- Partner Enablement: Provide ongoing training, support, and resources to ensure partners are up-to-date with the latest product features, tools, and best practices
- Conflict Resolution: Proactively identify and address any issues or challenges within partner relationships, and provide solutions that align with business objectives
Our take
Human Interest is a company offering 401(k) for small and medium-sized businesses (SMB). SMBs have historically been unable to afford benefits for employees, leaving around 40 million Americans without a retirement plan. Human Interest is helping to change this with its platform that has eliminated all 401(k) transaction fees.
The company has seen strong adoption from businesses that have not previously had retirement benefits, including construction, retail, and hospitality - making waves in its target market. Its successes so far have allowed Human Interest to sharpen its competitive edge against similar companies such as Guideline.
With a series of substantial funding rounds under its belt, the company is preparing the foundations for a stock market listing. An indicator of this is its hiring of fresh leaderhsip talent who have previously worked at tech firms that have undergone successful IPOs.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jul 2024
$242m
LATE VC
Aug 2021
$200m
SERIES D
Total funding: $576.9m
Company benefits
- A great 401(k) plan: our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation
- Top-of-the-line health, dental, and vision, with employee premiums fully paid and dependent premiums 50% covered by Human Interest
- Stock options for every employee
- Generous FTO (exempt) and PTO (non-exempt) policies
- HSA or FSA offering with an annual employer contribution
- An annual membership to One Medical Group, with membership fees paid by Human Interest
- Short/Long-term disability and life insurance
- Generous parental leave policy
- Dollar-for-dollar match of employee donations to nonprofit 501(c)(3) organizations, up to $1,000 per year
- Monthly work from home stipend
- Comprehensive training and professional development via Beacon U plus an annual education stipend
- Annual wellness stipend
Company values
- Customer obsession: We start with customer outcomes and work backward to define the work required to achieve them.
- Long-term orientation: We make decisions that maximize outcomes over a long timeframe. We do not make short-term optimizations that come at the cost of the long-term outcomes we aim to achieve.
- Autonomous and accountable: We are transparent about expectations, take responsibility, and hold each other accountable.
- An escalating bar for talent and performance: We strive to continually raise the bar for talent at our company. We do not tolerate average performance.
- Fundamental optimism: We are fundamentally optimistic people. We acknowledge problems and challenges, but then move on to find ways to deliver for our customers, despite these challenges.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Roger Lee
(Board Director & Co-Founder)Co-founder and CEO at Comprehensive. Studied Applied Mathematics at Harvard. Also co-founded Sub Profile and Thunder.
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