Operations Manager, Accurx
ÂŁ45-55k
+ The value of ÂŁ31,500 share options
3-5 days a week in office
Patient communication for healthcare professionals
Open for applications
Patient communication for healthcare professionals
201-500 employees
Open for applications
ÂŁ45-55k
+ The value of ÂŁ31,500 share options
3-5 days a week in office
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- You have experience in an operations, projects or growth role, gained from a fast paced and ambitious environment
- Directly solving problems and making a graph go up makes you tick!
- Youâre used to being accountable; youâre transparent with the metrics you set and have been open when ambitious projects havenât gone to plan
- Youâre an exceptional communicator, tailoring the level of detail to the person youâre talking to - this ranges from our most senior buyers, to the doctors, nurses and administrators who use our products on a daily basis, and all of the Accurx folk from the top of the business to individuals delivering the work
- You're confident working with numbers and Excel. Ideally you also have some experience with SQL & BI tools like PowerBI/ Tableau/ MixPanel (or youâve built loads of dashboards in Excel or similar products)
- Youâre competent in telling compelling stories and making evidence-based plans based on the insights you uncover
- You can plan, prioritise and communicate (the good, the bad and the risky) well, particularly in relation to highly-complex workstreams with different stakeholders across the organisation
What the job involves
- In this role, you will work very closely with services and senior teams at Trusts to manage change management projects, helping to embed our software into their ways of working, and contributing to more efficient and productive patient pathways
- Independently scope, manage and deliver end-to-end, high-value projects of work that span multiple cycles
- Build strong, productive relationships both with internal Accufolk and external stakeholders, such that you become an influential and trusted adviser / thought partner
- Analyse trust performance datasets and Accurx usage data to drive insights and help to set upcoming priorities and next steps
- Gather feedback and learnings from users, prioritise these and use this to influence product decisions and roadmaps
- Run change management initiatives with Acute or Community Trusts and services on the ground to embed digital ways of working
- Collaborate with multiple internal functions such as Clinical, Business Development, and Customer Success to drive pilots and Trust relationships forward
- Be an enthusiastic and supportive member of the wider Ops team
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't provide a great experience. Accurx solves this problem with its communication and collaboration platform.
Accurx is building tools that allow GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices. This is testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. With these challenges continuing to mount for the health system, Accurx is likely to remain in high demand for the foreseeable future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Trustpilot (2.2)
Company
Employee endorsements
Meaningful work
"I feel privileged every day to be improving how healthcare is delivered. We already make a huge impact, and we're just getting started. We regularly..."
Funding (2 rounds)
Sep 2021
$34.5m
SERIES B
Mar 2019
$11.1m
SERIES A
Total funding: $45.6m
Company benefits
- đŠâđł We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
- đ˘ We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.
- đ¤ Access to Happl - a flexible benefits provider with a given budget of ÂŁ600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.
- đ Allocated annual learning & development budget
- đŁ Enhanced parental leave policy (18 weeks of leave at full pay for both birthing and non-birthing during your childâs first 5 years)
- đ Working abroad policy (work from anywhere for two weeks, up to twice per year)
- đŁ In house therapists available daily
Company values
- You're mission-driven: you care about positively impacting the lives of millions.
- You're a high performer: you connect to our high-performance principles
- Youâre always collaborating: you place team success over personal success and you enjoy working in an open, collaborative environment.
- You demonstrate responsible ownership: when you see something not working, you'll flag it and be part of the solution
- You seek continuous improvement: youâre always developing new skills and insights, while exploring ways to do things better
- Youâre mindful of balance: you're conscious of your own health and that of others. You think carefully about how best to focus your efforts, knowing when to push yourself to reach a goal.
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Started their career in healthcare consulting with Newton Europe and Outcomes Based Healthcare. Joined Entrepreneur First where they started Accurx.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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