Business Operations Assistant, Moonshot

• You have a passion for operational excellence and a genuine interest in working for an organisation tackling online harms – from violent extremism and gender-based violence to disinformation and child online exploitation
• You thrive in dynamic environments where you can support multiple teams and juggle competing priorities
• Exceptional attention to detail with a commitment to accuracy in all work
• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues at all levels
• Excellent organisational abilities with the ability to manage multiple responsibilities across different departments
• Experience managing upwards, including the ability to prioritise tasks, flag potential issues proactively, and seek clarification when needed
• Highly trustworthy, demonstrating the ability to handle confidential information with appropriate discretion
• Demonstrated experience in an administrative or coordination role requiring strong organisational skills and attention to detail
• Proactive and self-motivated approach to work, with ability to anticipate needs and take initiative
• Strong interpersonal skills with patience, empathy, and ability to build effective working relationships
• Ability to learn new systems and processes quickly
• Commitment to Moonshot's mission and ethos
• We require and will check on candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients

Desirable

• Moonshot is currently recruiting a Business Operations Assistant - a new role providing essential support across our Finance, Operations, and People & Culture teams
• This is a varied role where you'll gain broad exposure to different aspects of organisational operations, making you a vital link between departments whilst developing transferable skills across finance administration, HR processes, and operational systems
• In this role, you will work collaboratively with colleagues across three departments to ensure smooth day-to-day operations, accurate record-keeping, and effective administrative support
• Your ability to manage competing demands, communicate clearly with stakeholders, and maintain high standards of accuracy will be crucial to the work of the organisation
• Finance Support:
• Assisting with accounts payable processes, including coding and processing invoices
• Ensuring receipts and invoices are logged and stored correctly for each project
• Assisting with monthly and quarterly invoicing processes
• Supporting the finance team in coordinating timesheets and expense allocation across projects
• Assisting with the preparation of monthly reports for project managers
• People & Culture Support:
• Maintaining accurate and confidential HR records and databases
• Performing periodic audits of HR files to ensure all required documents are appropriately files
• Assisting with candidate communications during recruitment processes and onboarding processes
• Supporting annual processes such as performance reviews and training coordination
• Supporting day-to-day HR operations and administrative tasks
• Operations Support:
• Supporting the smooth day-to-day running of the office, including managing office supplies and maintaining presentable workspaces
• Providing general administrative support to the wider team
• Assisting with compliance processes and maintaining organisational systems
• Managing relationships with vendors and service providers
• Supporting the operations team with cross-departmental projects and initiatives, including preparing for audits
• Other administrative activities, as required