IT Specialist, Peregrine
$130-160k
3-4 days a week in office
Data integration platform for public safety agencies
Be an early applicant
Data integration platform for public safety agencies
201-500 employees
Be an early applicant
$130-160k
3-4 days a week in office
201-500 employees
Company mission
To help the world's most critical institutions make better decisions and improve operations by unlocking their data.
Role
Who you are
- 4–6 years of IT support experience in a business environment
- Hands-on with macOS and Windows 10/11 laptops
- Proficiency with modern cloud MDM platforms (Okta,JumpCloud, Jamf, Intune)
- Strong knowledge of Microsoft 365 (Outlook, OneDrive, SharePoint, Teams), Slack, and Notion
- Experience supporting remote users with Zoom, remote desktop tools, and screen sharing
- Strong problem-solving skills, customer service mindset, and excellent communication
- Experience with IAM tasks (account provisioning, password resets, MFA setup)
- Experience supporting a hybrid workforce (onsite + remote)
- Familiarity with SaaS/cloud-first environments (minimal local server/network infrastructure)
- Prior use of IT ticketing systems (Notion, FreshService)
- Understanding of endpoint security, encryption, and MFA best practices
- Ability to work onsite up to 4 days per week in San Francisco
What the job involves
- Peregrine Technologies is seeking an IT Specialist to join our growing IT team
- In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization
- You will assist end users with technical issues, help manage IT infrastructure, and ensure the smooth operation of core systems and applications
- The IT Specialist will work closely with the Senior IT Engineer and IT Manager to resolve escalated issues and contribute to ongoing system improvements
- Provide Tier 1 and Tier 2 support, escalating to Tier 3 as appropriate
- Support users on both macOS and Windows laptops, including initial provisioning, software installation, user configuration, and troubleshooting
- Administer and support Okta and JumpCloud, including user and group management, MFA configuration, and access provisioning for integrated applications
- Administer the Office 365 Suite, including Exchange, Outlook, SharePoint, OneDrive, and Teams
- Support device provisioning and management using platforms like JumpCloud, Jamf, and Intune
- Configure and support A/V conference room platforms (Zoom Room, Microsoft Teams, Logitech, etc.) to ensure reliable meeting experiences
- Assist with networking configuration, installation, and maintenance
- Collaborate with IT team members on projects, contributing as a key technical resource
- Document solutions and contribute to the internal IT knowledge base
- Provide responsive support to both onsite and remote users to ensure consistent IT service delivery across all locations
Our take
The digitisation of emergency response organisations, data and incident reporting is speeding up, but this presents a problem if this information is not digestible. Emergency responders must be able to quickly translate and understand information as it comes in, or risk this faster flow of data being made redundant.
Peregrine is a data integration platform that improves emergency responses by making data more accessible, understandable and actionable. The platform can be used for public safety at different scales, such as building, city or region-wide. Its machine learning capabilities are also able to collate raw surveillance data, linking people, places and events to track targets or potential criminal activity.
With a founding team that boasts experience in both security and environmental risk analysis, Peregrine shows the potential to bridge the gap between tech and law enforcement. And funding is being channelled into accelerating the company's growth as it looks to double its employee headcount in the near future.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Mar 2025
$190m
SERIES C
May 2024
$30m
SERIES B
Total funding: $250.1m
Company benefits
- Health insurance: Enjoy top-notch health, dental, and vision insurance. Your health matters
- Unlimited PTO: Assume responsibility for how much time you take off. Trust is everything
- Competitive 401k: Leverage a Peregrine-sponsored 401k plan. And think of your future
- Wellness stipend: Use Peregrine’s wellness stipend to focus your body and mind
- HSA: Set aside money to pay for qualified medical expenses with a HSA
- Parental leave: Because we want to support the Peregrine parents out there
- Professional development: Access a range of professional development courses and resources
- Recreational perks: Enjoy a whole host of travel and leisure discounts, and explore new things
Company HQ
Financial District, San Francisco, CA
Leadership
Nick Noone
(Co-Founder & CEO)Previously Head of the US Special Operations Business Unit at Palantir Technologies. Was also Enterprise Software M&A at Seven Hills and Applied Statistics Consultant at Stanford Statistical Consulting.
Ben Rudolph
(Co-Founder)Previously an Engineer at Dimagi Inc, and a Technology Consultant at UNHCR (the UN Refugee Agency).
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