Chief of Staff, Coursera

• 15+ years in business management, strategy, or executive advisory roles
• In-depth experience driving results in a B2B, preferably SaaS, revenue organization, e.g. Revenue Operations, Sales, GTM
• Demonstrated experience leading complex, multi-year transformational initiatives
• Track record of influencing executive-level decisions and driving organizational change
• Deep expertise in organizational design and operational excellence
• Proven ability to navigate ambiguity and drive results in rapidly evolving environments
• Superior strategic thinking and analytical capabilities
• Outstanding executive presence and communication skills
• Experience managing high-stakes stakeholder relationships, including at the senior management level (i.e. VP+)

Desirable

• We are seeking Engineering Managers to join our product engineering pillar to lead the Admin & Governance team, focused on scaling product experiences for our biggest customers
• As AI becomes central to Airtable, enterprise customers need governance controls that let them adopt AI confidently, with granular feature enablement, capability-based restrictions, and full admin visibility
• The Admin & Governance team is building that control plane – the AI Governance framework that gives admins those controls at every level of the enterprise
• This work builds on the team's deep ownership of Airtable's enterprise trust infrastructure: the Admin Panel, SSO, audit systems, and User Groups that power governance for our largest customers
• We're looking for a leader who can drive the AI Governance roadmap, scale the team's existing enterprise trust systems, and directly unblock adoption for our largest customers
• We are looking for a Chief of Staff to join our team as the Enterprise GM's Chief of Staff, operating across functional teams to drive company-wide strategic alignment and transformation
• This role acts as a company-level thought partner, leading cross-functional initiatives, synthesizing insights across functions, and ensuring that Coursera’s long-term priorities are executed cohesively across the organization
• At Coursera, we are entering a new phase of scale, one that demands tighter strategic integration and stronger connective systems across the company
• The Chief of Staff plays a critical role in shaping those systems, enabling the company to operate with clarity, consistency, and foresight
• Working across multiple executives and orgs, this role strengthens Coursera’s leadership alignment and execution muscle, driving transformation through thoughtful design and company-level coherence
• The Chief of Staff operates with broad executive trust and crucially balances strategic foresight with the operational clarity needed to execute at scale
• Support Enterprise GM multi-year strategies that drive financial performance
• Drive integration across multiple functions to ensure alignment of strategy, priorities, and resource allocation
• Enable sustainable operational excellence, including organizational cadence and governance
• Drive strategic decision-making at the executive level
• Shape and steer multi-function initiatives that advance Coursera’s strategy and operating model
• Create and improve cross-functional collaboration that supports delivery of company- and org-level priorities
• Identify and proactively address systemic organizational challenges that impact multiple functions
• Partner with principal plus executive enabling functions - Finance, HR, EA - to develop and execute 2-3 year strategic plans that drive measurable business impact across org functions in alignment with company objectives
• Design and implement sophisticated operating models that enable scale while maintaining agility
• Provide strategic counsel to principal on critical business decisions, leveraging deep understanding of market dynamics, company-level goals, and internal capabilities; Provide sophisticated analysis and recommendations that include the inputs of appropriate stakeholders, including executives
• Support multi-exec alignment on strategic priorities and resource allocation across multiple functions
• Architect and execute complex organizational change, from concept to landing, including structural changes, process improvements, and cultural shifts
• Synthesize insights and recommendations across multiple business areas to inform company-level tradeoffs and sequencing
• Build and maintain influential relationships at the senior management level (e.g. VP+) across the organization to enable rapid mobilization for strategic initiatives