Global Partner Communication Manager, Zoom

$76.8-186.2k

+ Bonus + Equity

Senior and Expert level
Remote in US
Zoom

Video-focused online communications platform

Job no longer available

Zoom

Video-focused online communications platform

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Job no longer available

$76.8-186.2k

+ Bonus + Equity

Senior and Expert level
Remote in US

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Company mission

To make video communications frictionless and secure.

Role

Who you are

  • Have 8-12 years of experience in partner marketing or a related field within a technology or SaaS company
  • Have demonstrated experience writing blogs, press releases, messaging maps, solution guides, email comms, keynote scripts and presentations
  • Possess a proven track record of building compelling messages and communication strategies
  • Have extensive familiarity with partner ecosystems and experience coordinating marketing efforts across regional teams

What the job involves

  • The Zoom Partner Team is seeking an innovative and driven Global Partner Communication Manager to spearhead our partner marketing communications and engagement initiatives
  • In this dynamic global role, you’ll have the opportunity to design and execute impactful marketing communications and strategies, working with regional Partner Marketing teams
  • By collaborating with channel sales, enablement, integrated and product marketing, finance, and legal, you’ll play a pivotal role in shaping the future of Zoom’s business
  • You will also empower our leading channel partners worldwide to achieve extraordinary growth and success
  • The Partner Marketing team is responsible for developing and executing marketing strategies and campaigns specifically tailored to the company's partner ecosystem
  • Our primary goal is to support and enable partners to effectively market and sell the company's products and services
  • Leading the development and execution of partner marketing communications
  • Crafting and communicating the Zoom Partner Program value proposition for audiences such as
  • Partner decision makers, Zoom sales, end-user customers and more
  • Building joint value propositions and integrated marketing plans with top strategic partners
  • Providing strategic direction on the development of partner marketing tools and resources by ensuring they are aligned with the needs of our partners
  • Monitoring and measuring the performance of partner messaging and communication initiatives, using data-driven insights to refine strategies and improve outcomes. Your data-driven contributions will help shape the future of Zoom’s partner ecosystem
  • Contributing to and helping shape Zoom’s positive company culture by promoting collaboration, innovation, and a customer-centric mindset across the partner ecosystem

Application process

  • Anticipated Position Close Date: 10/27/24

Our take

Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.

Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.

To counter these trends, Zoom is expanding its business offerings through product development and strategic aquisitions, such as that of Solvvy (an AI and automation service) in 2022. It remains to be seen if this will be enough to turn things around for Zoom: along with many other large tech companies it has recently engaged in large-scale layoffs to realign itself with a difficult economic situation. Still, it is a profitable company and a household name, and its track record of innovation means it is still very much one to watch in the communications space.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

7% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Jan 2017

$100m

SERIES D

Feb 2015

$30m

SERIES C

Total funding: $148.5m

Company benefits

  • Work from home opportunities
  • Retirement benefits
  • My-Time-Off (MTO), an extended vacation policy
  • Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
  • Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
  • Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
  • Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
  • Employer Matching of Charitable contributions up to $500 USD equivalent/year
  • Annual Zoom Store Allowance
  • Business Travel Accident Insurance

Company values

  • Community: We're committed to making a positive impact on our community with our environmental, social and governance (ESG) efforts. Our dedicated social impact arm, Zoom Cares, focuses on making a difference in three key areas: education, social equity, and climate change.
  • Customers: Our customers are at the center of everything we do here at Zoom. We work hard to build innovative products that help people communicate, collaborate, and connect.
  • Company: Zoomies show care for our company by conducting business ethically and serving our customers and colleagues with integrity. We value transparency and welcome our employees to speak up, ask questions, and provide feedback so we can keep growing as an organization.
  • Teammates: Zoomies work collaboratively across teams and locations to deliver happiness to our customers. We recognize our fellow teammates’ actions and achievements through employee-nominated Zoomie of the Quarter awards and an employee recognition program. We also have fun together! Our volunteer, employee-led Happy Crew organizes meet-ups and global holiday celebrations throughout the year.
  • Selves: We give employees the flexibility to care for themselves and their families with a comprehensive benefits program that includes generous parental leave, health and wellness benefits, retirement benefits, and My-Time-Off (MTO), an extended vacation policy.

Company HQ

Downtown San Jose, San Jose, CA

Leadership

Previously VP Engineering at Cisco and WebEx.


People progressing

Joined as a Sales Development Representative. Promoted to SMB Account Executive after 6 months, and then to Commercial Account Executive after 2 further years. Is now an executive in Sale, Digital Natives & Start-Ups.

Diversity, Equity & Inclusion at Zoom

  • Workforce is about who and how we hire. We actively engage with external sourcing partners to invite the best and brightest talent from the broadest backgrounds to consider working at Zoom. We continuously take stock of how we evaluate candidates to ensure that they are getting a fair and equal opportunity to share their capabilities
  • Our DEI Marketplace efforts are all about how we include and consider our customers, with the ultimate goal of creating better products and experiences with them in mind
  • An example of our Marketplace efforts include leveraging our ERGs and strategic partners to provide feedback on product designs and features
  • Workplace is how Zoomies experience Zoom once they are here. Do they feel a sense of belonging to the organization? Do they have an opportunity to build networks and connections outside of their day-to-day roles?
  • Examples of our Workplace efforts include our Employee Resource Groups, employee-driven, volunteer groups that foster DEI in the workplace and encourage employee engagement and support
  • Our DEI Community efforts are focused on how we do our part to make the world more equitable for all. In partnership with our internal teams and external strategic partners, we forge partnerships that advance our DEI mission and Zoom’s core value of Care

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