Records Management Controls Manager, Deutsche Bank
Electronic & Voice Communications
Office located in Upper Bank Street, London
Investment bank and financial services company
Open for applications
Investment bank and financial services company
1001+ employees
Open for applications
Office located in Upper Bank Street, London
1001+ employees
Company mission
To be the leading global provider of financial solutions for demanding clients, creating exceptional value for its shareholders and people.
Role
Who you are
- Extensive, in-depth and experience in Data, Technology, Risk and/or Compliance. Strong knowledge of Banking technology and governance requirements is also a plus
- Demonstrable experience in building and managing high performing teams
- Solid experience in designing and managing control processes, including identifying opportunities to apply technology to manual processes and working with IT partners on implementation of automated solutions
- Excellent organisational skills and a high attention to detail with the ability to work under pressure and to deliver to tight deadlines
- Excellent interpersonal and communication skills, both written and verbal, with demonstrable ability to engage and influence senior stakeholders
What the job involves
- The Chief Data Office, Records Retention & Disposal team is in place to maintain Controls, Policy and Operational management of the population of global employees who fall into scope for specific regulatory retention of all electronic communications
- You will be responsible for governance of the policy and controls for separate processes, email retention, business messaging retention and attestation and voice retention
- Each of these individual areas have ongoing periodic governance that requires effective relationships with divisions across the bank, including business compliance, group legal and divisions
- You will drive strategic design and implementation of the Electronic and Voice Communications Records Management controls across the bank
- Driving the ECOM (Email / Voice and Business Messaging) control operational processes including refinements of existing process leveraging automation and extension to new scopes and connected processes
- Driving design and implementation of enhancements to existing governance and procedures, defining records management requirements, validating enhancements with stakeholders and delivery of changes into the production governance framework
- Managing ECOM governance approvals for email/voice and business messaging that typically require quarterly business oversight and approvals, working very closely with divisional Business Information Records officers to ensure effective control frameworks
- Designing and embedding KPIs / KRIs to be used by stakeholders to track progress and identify areas that require further change / remediation
- Partnering with technology and group architecture to design and implement automation of processes. Leading the rollout for the automated solutions across the organisation, including prioritization, user communication and training, progress monitoring and reporting
- Managing the ECOM email / voice and business messaging team
Salary benchmarks
Our take
Despite its roots in the nineteenth century, Deutsche Bank has seen strategic transformation at countless stages to remain competitive. For example, it recently launched Vert, a new digital payments company for SMEs, in collaboration with Fiserv. As a result, the company successfully filled the gap in the market for a user-friendly, all in one solution which would enable merchants to accept payments and manage money.
The company continues to benefit from its scale and reputation. Despite ongoing criticisms, its strong European ties and a global network means Deutsche Bank is well placed to help clients navigate through geopolitical and macroeconomic shifts, something that can’t be said so confidently of its competitors. Today, it operates in circa 60 countries.
Moving forwards, the company is focused on aligning more closely to environmental, social and governance (ESG) criteria to facilitate over €500B in sustainable finance and investments between 2020 and 2025.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
11% employee growth in 12 months
Company
Company benefits
- Home office flexible work time
- Annual leave & more
- Support & Counselling
- Health insurance
- Health Check & Eye Test
- Sick pay
- Rewards and everyday benefits
- Pensions
Company values
- Integrity
- Sustainable Performance
- Client Centricity
- Innovation
- Discipline
- Partnership
Company HQ
Westend-Süd, Frankfurt, Germany
Articles
Leadership
Christian Sewing
(CEO, not founder)Joined Deutsche Bank in 1989, serving in multiple positions including Chief Credit Officer. Became CEO in 2018.
Share this job
View 61 more jobs at Deutsche Bank