Data Scientist, Trainline
Marketing
£50-70k
+ 2-for-1 share purchase plans
40% in office
2+ days a week in office
Train ticketing platform
Job no longer available
Train ticketing platform
1001+ employees
Job no longer available
£50-70k
+ 2-for-1 share purchase plans
40% in office
2+ days a week in office
1001+ employees
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- 2+ years commercial experience using data science and analytics to drive business decisions
- Ability to distil and communicate results of complex analysis clearly and effectively to all levels including senior management
- Experience of product engagement evaluation and measurement of success. For example, running A/B tests to evaluate product effectiveness or using front-end data to quantify the effectiveness of new features and how it changes user engagement
- Ability to navigate data sets of varying complexity/ambiguity and conduct analysis to derive clear insights and actionable results
- Strong PowerPoint and presentation/communication skills
- Strong data visualisation skills using tools like Tableau, Spotfire, Power BI etc
- Expertise in predictive modelling, including both parametric (e.g. logit/probit) and non-parametric (e.g. random forest, neural net) techniques as well as wider ML techniques like clustering / random forest (desirable)
- Tech Stack: SQL, Python, R, Tableau, AWS Athena + More!
What the job involves
- Data Science & Analytics (DSA) is central to how we build products, delight our customers and grow our business
- Our Data Scientists are embedded alongside Data Analysts in cross-functional teams which exist across product and marketing
- Data Scientists have a high degree of autonomy and are empowered to drive the success of their teams, using all data and techniques at their disposal
- As a Data Scientist, you will be involved in driving insights and strategy for the product team, creating and measuring value through experimentation, creating focus through metrics and goals, and building deep learning about what is most impactful for each team
- You will be able to determine the underlying dynamics of our complex ecosystem and use this to deliver insights and strategic direction, but your main focus will be a complete obsession with driving impact within the product team, drawing on whatever analytical and statistical techniques that will unlock the most benefits
- Data Science and Analytics at Trainline exists within the wider data organisation as part of the tech org, and is complemented by data engineering teams, data platform teams, and ML teams for when deep ML and AI techniques are required
- Our autonomous model creates a huge opportunity for personal influence and impact – as the data scientist on the team you will be actively driving innovation on the team by contributing to strategy, execution and continuous learning
- As a Data Scientist in our Marketing DSA team, you’ll be working in a fast-paced and agile environment, working with large marketing budgets to drive growth at Trainline
- Furthering our understanding of return on investment in a privacy first world whilst understanding how we perform in a complex and competitive marketing landscape presents many opportunities to develop and hone new methodology whilst having a big impact on the business
- As a Data Scientist, you will be responsible for influencing product and business outcomes, have the autonomy to make things happen and must obsess about having business impact
- Develop deep understanding of our product experiences and opportunities for growth
- Actively contribute to roadmap and goals for the product team
- Drive regular cross functional team reviews to measure progress toward goals
- Discover and articulate new product opportunities helping shape the team's direction
- Support product experiments, launches, growth through data-driven decision making while keeping the team accountable and impactful
- Define focus through metrics to enable a broad spectrum of learning from experimentation/release cycles
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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