Enterprise Customer Success Manager, Revenue
$120-165k
OTE
+ Equity
Sales engagement platform
Job no longer available
Sales engagement platform
101-200 employees
Job no longer available
$120-165k
OTE
+ Equity
101-200 employees
Company mission
To unlock human potential with science.
Role
Who you are
- 10X Empathy - proven track record or working with Support, Sales, Product, etc. You understand the importance of their roles, how they connect to Customer Success and will do everything you can to make them all successful
- Endlessly Curious - wants to understand people, processes, and the why - will not stop asking questions
- Hunter - not only focused on renewal but hungry to multi-thread and cross-sell to expand Revenue.io footprint with all customers
- Grit - learns from failures, iterates, and tries again never making the same mistake twice
- Customer Obsessed - you wake up thinking about the client's Executive priorities, how to help them achieve their results with product-related consulting and insights
- We are looking for customer success reps with grit and determination
- Experience with Salesforce
What the job involves
- You’ll be at the heart of our growth story, driving adoption, expansion and making a direct impact at the worlds leading enterprises like Dun & Bradstreet, HPE, Nutanix, Lumen, Fidelity and more
- Help customers achieve business outcomes, not just technology adoption
- Sparking Exploration and improvement with key customer stakeholders
- Present clear ROI on the value customers are currently getting from the Revenue.io platform that align to their mission critical priorities (MCPs)
- Set and drive clear upsell/cross-sell targets and goals with your accounts and Account Executive counterparts
- Own product adoption, grow key relationships and drive engagement with champions of power in all your accounts
Our take
A large portion of sales reps say that their biggest challenge is actually getting in contact with potential customers. Revenue's platform uses AI to analyze and advise front line sales reps and revenue managers on how and when to engage with potential customers according to time, day, and communication method.
Formerly known as ringDNA, Revenue's ultimate advantage is that it boosts user productivity and revenue through data analysis. Among its product stack of intelligent dialing and conversational AI, it is its coaching solutions that stand out, with the company claiming that it halves new sales rep ramp-up time, cuts employee churn, and doubles the number of people that managers can train.
Revenue has developed an impressive set of Enterprise customers including Amazon Business and Hewlett Packard Enterprise. The company is unique in being a leader both in sales engagement and conversion intelligence, showcasing that it is operating at the forefront of its field.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2014
$2.4m
SEED
Jul 2014
$0.8m
CONVERTIBLE
Total funding: $5.6m
Company benefits
- Transformative Technology - Revenue.io uses artificial intelligence to help human beings work smarter, faster and more intelligently than ever before. It’s more than a technology platform. It’s a movement
- Rapid Growth - Backed by Goldman Sachs, Bryant Stibel, and Palisades Capital, Revenue.io is growing fast, and your career will too
- Executive Mentors - The award-winning Revenue.io management team spends most of their time with employees at all levels. If you’ve always wanted direct access to the C-suite, your ideas and passion will be welcome at Revenue.o
- Vibrant Culture - We work hard, but you’ll find plenty of company outings, nerf wars, ping pong matches and charitable initiatives at Revenue.io. It’s no wonder that we win “Best Place to Work” awards every single year!
- Team Collaboration - At Revenue.io, team huddles don’t just happen in meetings - it’s part of the culture because collaboration is a top priority. If you’ve always wanted real teamwork at the office, Revenue.io is for you
- Great Perks - Standing desks, lovable swag, generous PTO, paid holidays, free lunches, best-in-class medical coverage and much more come standard. (Did we mention your dog can come to the office?)
Company values
- We learn continuously - We seek to drive true performance improvement. We believe everyone’s personal best is ahead of them, and it keeps us motivated
- We are human-centered - We believe personal performance, customer satisfaction, and company success are not mutually exclusive. We use AI to unlock people’s potential and create emotionally connected human experiences
- We look in the mirror - We accept responsibility, value feedback, take calculated risks, and learn from mistakes. We believe self awareness drives real true performance gains
- We dream big - And we turn those big dreams into reality. We take big risks and aren’t afraid to fail
- We champion every voice - We value diversity, equity, and inclusion, and we believe the best ideas can come from anywhere
Company HQ
Sherman Oaks, Los Angeles, CA
Articles
Leadership
Howard Brown
(CEO & Founder)They started their career as a Marriage Therapist before founding 4therapy.com, Senior Transitions, and DemandResults. They used this experience to found ringDNA in 2013, serving since as CEO.
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