Senior PHP Backend Engineer, Supermetrics

• 5+ years of commercial back-end experience (PHP), preferably building a SaaS product
• Understanding of monitoring tools and ability to interpret monitoring data. This includes tools such as Datadog, OpenSearch, Grafana, etc., which are used to track application performance and system metrics
• Ability to design, architect, and build a feature from scratch
• Ability to conduct unit testing, integration testing, and end-to-end testing
• Strong understanding of architecture & software design
• Strong grasp of the software testing discipline
• Understanding of security best practices
• Experience collaborating directly with product teams and designers
• Detail-oriented with strong analytical and problem-solving abilities
• Strong communication skills; fluent in English is a must
• Ability to give effective feedback

Desirable

• We are looking for a Senior Backend Engineer to join our Customer Growth team
• The Customer Growth Team is responsible for mission-critical product areas, ensuring customers have reliable access and managing their purchasing and payment experiences
• They also own the integrations between our products and internal sales, marketing, and finance tools to keep all information synced and reliable
• Guiding customers across their journey with Supermetrics: from trialing the product to the first purchase and supporting them further
• Working on our purchasing flows to showcase the value of the product, improve conversion rates, grow ARR, and improve customer stickiness
• Improving the subscription management system – allowing customers to adjust their subscriptions along the journey with Supermetrics to best fit their needs
• Working on the licensing system in the heart of the product, used by tens of thousands of customers running millions of queries daily
• Delivering new features to improve the user purchasing experience and streamline our internal reporting
• Leading and planning new initiatives and features
• Participating in code reviews to maintain code quality standards
• Working on company-wide initiatives and features
• Close collaboration and interaction with other engineers and departments (including Finance, Sales, Customer Success, and Customer Support)
• Debugging and fixing issues
• Supporting and sharing knowledge with your colleagues