Program Manager, Elastic

• If you get excited about crafting memorable customer experiences, can connect with clarity and warmth, and enjoy keeping even the most sophisticated programs running smoothly, join us at Elastic as our Executive Briefing Center, Program Manager
• 5+ years of experience in program management or project management ideally within Executive Briefing Centers, sales, or sales & GTM operations at a fast paced SaaS company
• Strong leadership, organizational, analytical, and communication skills, with the ability to lead multiple projects, collaborators and priorities
• Versatility, flexibility, and a willingness to adapt to evolving priorities in a fast-paced environment
• Ability to work independently and cross-functionally to proactively tackle problems
• Excellent presentation and facilitation skills, with the confidence to influence and engage senior partners
• Demonstrated experience working closely with Executive leadership or C-Suite partners

Desirable

• Reporting to Elastic’s Global Revenue Operations Organization, you’ll be the heartbeat of our briefing center - connecting teams, shaping experiences, and ensuring every visit feels flawless and inspired
• If you thrive in a fast paced environment and love turning thoughtful planning into standout experiences, this role is for you!
• Drive the strategic design, build, and rollout of Elastic’s first-ever Executive Briefing Center (EBC), establishing the foundational framework, operating model, and processes required to meet the targeted program launch and ensure its long-term success
• Build positive relationships with sales teams, executives, and customers to ensure every briefing is aligned, impactful, and expertly facilitated
• Orchestrate seamless end-to-end logistics to deliver polished, memorable, and flawlessly driven onsite and virtual experiences
• Measure, refine, and elevate the EBC program through data-driven insights, program governance, scalable processes, and thoughtful innovation, including tracking and reporting progress for strategic discussions
• Partner across GTM, Product, Marketing, Field Engineering and Executive teams to streamline EBC content lifecycle by proactively sourcing and synthesizing existing materials, highlight content gaps, and support the development of high-priority presentations to align with business priorities and revenue goals
• Support program and workplace communication by drafting and organizing routine updates, internal announcements, legal and privacy contacts, and follow-up emails for program participants and collaborators