TechOps Platform Specialist, Monzo
£60-75k
+ share options
Digital-only bank platform and marketplace
Open for applications
Digital-only bank platform and marketplace
1001+ employees
Open for applications
£60-75k
+ share options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- This role requires a strong understanding of data retention and preservation, excellent technical skills, and the ability to work independently and as part of a team
- You have hands-on experience with eDiscovery processes and tooling
- You have extensive experience managing SaaS platforms and cloud technologies
- You are well-versed in implementing technical processes for informational risk management and compliance
- You possess strong skills in scripting languages like Python or PowerShell
- You thrive both independently and as part of a collaborative team
What the job involves
- We are seeking a highly motivated and skilled TechOps Platform Specialist to join our growing technology team
- In this role, you will play a key part in ensuring the health, configuration, and security of our critical SaaS platforms
- You will be a technical expert, responsible for maintaining data integrity, managing integrations, and taking ownership of the technical implementation and operation of our legal hold process, including designing and executing eDiscovery capabilities in close collaboration with our legal team
- Supporting our Legal and People teams with robust technical solutions for eDiscovery cases and legal hold implementations
- Ensuring that platform configurations align with our security policies and industry best practices to protect data integrity
- Proactively identifying and resolving potential platform issues before they impact user experience
- Implementing and maintaining automated monitoring and alerting systems to enhance platform reliability
- Collaborate with the wider TechOps teams to design & support new tools and platforms
- Generating and analysing regular reports on platform performance to drive data-driven improvements
- Researching and recommending new technologies and tools that can enhance platform efficiency and security
Application process
- 30 min Recruiter call
- 30 min initial call with the Hiring Manager
- 2 hours of technical and behavioural interviews
- This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
- We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out
- If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$437.7m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
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