AP Payments Specialist, Restaurant365
$33.65 - $47.12 hourly + Equity
Restaurant management software
Be an early applicant
Restaurant management software
1001+ employees
Be an early applicant
$33.65 - $47.12 hourly + Equity
1001+ employees
Company mission
To help restaurants increase sales control food costs, and optimize labor.
Role
Who you are
- 2-4 years of experience in accounts payment operations, payments operations, or financial operations
- Familiarity with accounts payment processes and vendor payment workflows
- Strong attention to detail and ability to manage high-volume transactional work
- Strong organization and problem-solving skills
- Ability to communicate effectively with both vendors and internal teams
- Ability to responsibly manage confidential financial data and personally identifiable information (PII) while adhering to company data security and privacy policies
What the job involves
- This role is responsible for both AP payment fulfillment and vendor enablement activities, ensuring that vendor payments are processed accurately while also supporting the expansion of Restaurant365’s electronic vendor payment network
- The AP Payments Specialist will work closely with restaurant operators, vendors, and internal teams to ensure vendors are successfully enrolled in electronic payments and that payments are processed accurately, securely, and on time
- This role partners with Banking Operations, Payments Risk & Compliance, Customer Success, and Product teams to support the reliability and growth of Restaurant365’s AP Payments ecosystem
- Support the AP Payments Fulfillment team responsible for customer onboarding, training, and escalation resolution
- Support the full lifecycle of fulfillment, ensuring timeliness, accuracy, and compliance with internal controls
- Utilize and execute automated onboarding workflows to improve time-to-value and customer satisfaction
- Support the onboarding of vendors to R365 electronic payment network
- Contact vendors to facilitate enrollment in ACH and virtual card payment options
- Collect and verify vendor payment information including banking details and payment preferences
- Ensure vendor profiles are accurately configured within the AP Payments platform
- Educate vendors on payment options, remittance details, and payment processes
- Vendor Payment Support
- Respond to vendor and customer inquiries related to payment status, payment methods, and remittance information
- Assist in resolving vendor payment issues such as incorrect payment information or payment delivery questions
- Work closely with Customer Success teams to ensure a positive payment experience for restaurant operators and vendors
- Track daily vendor payment activity to ensure accuracy and successful payment execution
- Maintain documentation and operational records related to payment processing and vendor onboarding
- Support internal reporting related to vendor enrollment activity, electronic payment adoption, and payment processing volumes
- Safeguard confidential financial data and personally identifiable information (PII) encountered during daily payment processing in accordance with company data security policies and internal controls
- Follow established procedures to ensure vendor payment information is validated prior to payment processing
- Identify and escalate potential fraud indicators or suspicious vendor payment requests
- Partner with Payments Risk Manager when payment issues or concerns arise
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2024, and its $175 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants relied on to keep their heads above water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
118% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Fully Covered Health Insurance: R365 provides comprehensive medical, dental, and vision coverage—100% paid for full-time employees.
- Flexible Time Off: Recharge when you need, so you can stay energized and focused.
- 401k with employer math.
- Stock options to purchase equity.
- Health Savings and Flexible Spending Accounts.
- Employee discount programs to lifestyle vendors and servcies.
- Annual learning and development reimbursement.
- Access to LinkedIn Learning.
- Employee recognition and TIP program.
- Fertility guidance and support.
- Online legal solutions.
- Paid parental leave.
- Disability insurance.
- Pet and life insurance.
- Wellness programs.
- Health concierge and support.
- Meditation and mindfulness courses.
- Gym discounts and virtual fitness classes.
Company HQ
East Irvine, Irvine, CA
Leadership
Tony Smith
(Co-Founder & CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Co-Founder & Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Co-Founder, Chief Strategist & Board Member)Previously CRM Managing Partner and Board Member at Dynamic Methods.
Salary benchmarks
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