HR Generalist, Dialpad
CA$82.5-102k
More information about location
1-2 days a week in office
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
CA$82.5-102k
More information about location
1-2 days a week in office
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Bachelor’s degree or equivalent work experience
- 5+ years of progressive HR experience with specific expertise in performance management, program and project management, and employee relations for high-growth technology companies
- Previous experience working in a SaaS company preferred
- Demonstrated ability to learn business objectives quickly and influence talent and org decisions that impact business outcomes
- A self-motivated and results-oriented individual who consistently exhibits optimism, solutions-thinking, empathy, adaptability, persistence, and accountability
- Strong knowledge of local legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
- Strong G-Suite skills, including building Google Slides presentations
- Demonstrated ability to provide data-informed insights and recommendations. Strong program management skills
- Demonstrated resourcefulness and problem-solving skills, consistently finding solutions and answers, even under challenging circumstances with limited information
- Proficient analytical skills with the ability to take direct ownership of interpreting data and using data to recommend solutions and influence decision-making
- Experience building trusted relationships across the HR function, executives, managers, and employees
- Excellent verbal and written communication skills with an emphasis on tact and diplomacy
- Strong work ethic, integrity, and personal responsibility
What the job involves
- As an HR Generalist, you will support employees' needs and collaborate with leaders to implement effective talent strategies and programs, ensuring employees have the resources and support needed to excel in their roles
- You will build deep, trusted relationships that allow you to foster a high-performing and engaged workforce and have a lasting impact on the organization and team
- Supports employees by providing HR guidance on policies and procedures when appropriate
- Partner with managers and employees to understand employee relations challenges and facilitate resolution
- Support the execution of critical cyclical people programs such as bi-annual performance reviews, quarterly OKR process and engagement surveys
- Lead program communications, including content development and training, to ensure clarity on programs
- Manage leave of absences for employees based in Canada and UK
- Partner with the Benefits team to provide feedback from employees on impactful and relevant benefits
- Oversee employee visa applications, in partnership with external immigration counsels
- Provide day-to-day performance management guidance to line management (e.g. , coaching, counseling, career development, disciplinary actions, etc.)
- Lead new hire onboarding sessions
- Partner with People Experience teams (i.e. , Talent Acquisition, Learning & Development, Total Rewards, People Operations) to develop and implement talent management and employee engagement programs, including conducting training sessions
- Partner with the business to facilitate talent reviews focused on employee growth and development and organizational health priorities
- Provide support to Sr HRBPs on programs and initiatives for assigned organization
- Provide compensation guidance to leaders for salary actions, including the annual salary review, promotions, and job re-leveling situations
- Develop an understanding of key business objectives (OKRs), and key performance indicators, and analyze trends to inform better programs and policies for each organization
- Review and analyze business metrics (retention and engagement) with business leaders
- Be flexible to fill in gaps on the team where needed
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
Salary benchmarks
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