Principal Product Designer, Lloyds

• Significant experience leading the design of complex digital products and services at scale
• A proven track record of leading large-scale transformation programmes and influencing organisational change
• Extensive experience establishing, scaling or evolving design systems in partnership with Engineering teams
• Demonstrable experience coaching, mentoring and developing designers at different stages of their careers
• Exceptional interaction, product design craft, with a strong portfolio demonstrating strategic and delivery impact
• Experience setting design standards, frameworks and quality measures across teams or organisations
• Strong stakeholder management and influencing skills, including experience working with senior and executive leaders
• A deep understanding of customer-centred design methods and when to apply them effectively
• Strong facilitation, communication and storytelling skills, with the ability to inspire confidence and alignment across diverse audiences

Desirable

• We're looking for an experienced Principal Product Designer to play a critical leadership role within the Transport Experience Design team
• This role is for someone who combines exceptional design craft with the ability to influence at scale
• You'll be a recognised expert in your field, responsible for raising the quality, consistency and effectiveness of design across Transport
• You'll coach and mentor designers, shape the future direction of our practice, and influence strategic decisions through your expertise and insight
• You'll bring deep experience leading complex, large-scale transformation programmes, establishing and evolving design systems, and creating strong partnerships between Design, Product and Engineering
• As a senior individual contributor, you'll act as a trusted advisor to leaders and teams, helping to solve complex customer and business problems while ensuring we maintain the highest standards of design excellence
• Set and uphold the quality bar for Experience Design across the Transport portfolio
• Define, evolve and champion design methods, standards, frameworks and guidelines
• Lead complex and strategically important initiatives, helping teams navigate ambiguity and deliver customer-centred outcomes
• Shape the future direction of the team through thought leadership, innovation and continuous improvement
• Partner closely with Engineering to drive the development, adoption and governance of design systems and reusable patterns
• Act as the bridge between Design and Engineering, creating strong collaboration and ensuring experiences are delivered with quality and consistency
• Influence product, service and business strategy through specialist expertise, customer insight and evidence-based recommendations
• Coach, mentor and develop designers across the team, helping them strengthen their craft, confidence and impact
• Provide expert guidance and constructive challenge to senior partners, product leaders and delivery teams

• End Date: October 22, 2026