Implementation Manager, Verifiable
Plus equity
Automated credentialing for healthcare
Be an early applicant
Automated credentialing for healthcare
101-200 employees
Be an early applicant
Plus equity
101-200 employees
Company mission
To drive efficiency, quality and compliance across the healthcare system by building a modern infrastructure for how provider networks are managed.
Role
Who you are
- 3+ years of Implementation, Customer Onboarding, or Project Management experience in a technical SaaS environment (Salesforce-integrated product strongly preferred)
- Demonstrated ability to manage multiple concurrent implementations with varying complexity and stakeholders
- Comfortable specifying technical needs to internal technical teams and translating complex topics for non-technical stakeholders
- Solid grasp of project management fundamentals: scoping, scheduling, risk management, and clear communication
- A self-starter who thrives in a fast-paced, evolving environment and can figure things out without a playbook
- Highly collaborative, organized, detail-oriented, and solutions-focused; able to problem-solve in real time
- Excellent written and verbal communication skills; confident running meetings and presenting to executives
- Demonstrated ability to work through ambiguity, escalate effectively, and resolve issues under pressure
- Interested in mentoring teammates and potentially stepping into leadership opportunities as the team scales (not required, but a plus)
What the job involves
- Own and lead new client implementations from sales hand-off through launch. Act as the primary project lead during implementation while partnering closely with the assigned Customer Success Manager to ensure a seamless handoff at go-live
- Consult and translate requirements. Partner directly with client stakeholders to understand their objectives and map them to Verifiable’s Salesforce-integrated platform
- Project-manage the implementation. Build and maintain project plans, set clear milestones, drive internal/external coordination, and proactively manage risk and issues
- Oversee testing, validation, and UAT phases. Ensure delivered solutions align with client specifications
- Drive change management and stakeholder alignment. Guide client teams through adoption and smooth organizational change
- Communicate clearly and often. Run regular status calls, provide updates, and maintain strong executive and working-level relationships
- Coordinate configuration and data work. Collaborate closely with Implementation Engineers and Product to configure Verifiable and guide any custom work
- Plan onboarding and training. Organize customer enablement sessions and deliver virtual training to ensure smooth adoption
- Be the product expert. Act as the primary point of contact for customer questions during implementation and help drive best-practice usage of Verifiable
Our take
Healthcare organizations have long suffered from poor access to real-time credentialing data, meaning that they may find it difficult to ensure their patients and customers that staff members are who they say they are. Verifiable has built an automation tool that can quickly undertake healthcare credentialing and compliance processes, verifying a healthcare provider’s background information, skills, and competency levels.
Boasting the ability to accelerate credentialing processes from weeks to days, it’s no surprise that Verifiable’s API-first approach has attracted nearly $50 million in investment. It has expanded its focus to enterprise customers as well as healthcare providers and has a lucrative partnership with Salesforce. Its 2023 round of funding will be funnelled into expanding the latter, whilst also growing its team and product line.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Glassdoor (4.2)
Company
Funding (last 2 of 4 rounds)
Jul 2023
$27m
SERIES B
Aug 2021
$17m
SERIES A
Total funding: $47.2m
Company benefits
- Remote team - work from anywhere
- Health, vision, dental and life insurance
- 401k
- Generous Parental Leave
- Unlimited PTO
- All the equipment you need to do your job
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Vivekanand Rajkumar
(Co-Founder & CTO)Previously CTO at Maidsafe, IT Productions Engineer at Preview Services, Game Admin at World of Dragons and Server Specialist at IBM UK.
Nick Macario
(Co-Founder & CEO)Previously Co-founder at Dock and Co-founder and CEO at Remote and Branded.me and EZ ATM INC.
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