Strategy & Planning Analyst, Algolia

• Do you have a knack for problem-solving? Are you a quick and tactical thinker? If this sounds like you, we’d love to work with you!
• Have 2-4 years of experience in a sales operations role in the B2B SaaS industry — you’ve worked closely with sales, XDR and marketing leaders and understand key trends and metrics
• Love data and are experienced with Salesforce reporting — you’re able to develop and communicate penetrating insights that inform how we organise and scale our sales org
• Are a detail-oriented, natural and independent problem solver — you’re highly skilled at understanding and solving problems and are comfortable with ambiguous problems with no easy answer - especially in fast-paced environments
• Have excellent written and verbal communication skills — you’re able to effectively communicate insights, recommendations, and policies to sales leadership & sales reps
• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
• TRUST - Willingness to trust our co-workers and to take ownership
• CANDOR - Ability to receive and give constructive feedback
• CARE - Genuine care about other team members, our clients and the decisions we make in the company
• HUMILITY - Aptitude for learning from others, putting ego aside

Desirable

• The Sales Operations team works as a global strategic task force across various organisations within Algolia, including Sales, Marketing, and Customer Success
• We’re looking for a Revenue Operations Analyst in Strategy and Planning to join our high-visibility team
• Provide comprehensive sales operational support, including but not limited to territory management, rules of engagement decisions, headcount and capacity management, top of funnel/pipeline analysis and forecasting
• Define, design, and interpret key performance metrics to deliver insights and recommendations
• Deliver weekly and monthly metrics highlighting region, territory, segment and rep-level performance
• Help coordinate, prepare, and organise regional quarterly business reviews, including gathering all metrics / performing all meaningful analyses needed for leaders to present a comprehensive assessment of their business health
• Assist in the planning process, making global and regional decisions based on data driven insights
• Partner with sales, XDR and marketing leadership to solve sales process pain points and implement solutions that reduce friction and increase predictability
• Help champion new initiatives from frontline feedback to improve performance
• Triage and troubleshoot operational issues and optimise infrastructure/systems/processes for scale
• Identify opportunities for process optimisation, process redesign, or development of new processes/policies
• Build and maintain key documentation regarding our policies, sales processes, and requirements