Senior Manager, People Business Partner, Gong
Customer Success & Customer Outcomes
$163.2-192k
AI OS for revenue teams
Job no longer available
AI OS for revenue teams
1001+ employees
Job no longer available
$163.2-192k
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 8 + years of progressive experience in high-growth organizations in a People/HR position, including experience in business-facing roles
- A demonstrated level of competence in employee relations, coaching, performance management, change management, project management, and employment laws
- Thrive in an innovative, fast-paced environment
- Curious and continuous learner
- Demonstrated ability to think strategically and holistically, and roll up your sleeves and execute
- Collaborative cross-functional partner with a win-as-a-team attitude
What the job involves
- We are looking for a Sr. Manager, People Business Partner who will collaborate with our cross-functional People teams to support and build trusted partnerships with our Gong leaders and employees
- This role will be the main PBP for our Customer Success and Customer Outcomes teams
- Key responsibilities include talent assessment and organization planning, driving employee relations, performance processes, team engagement and retention, career development, manager coaching, and strategic People team projects
- The ideal candidate will embody our Operating Principles and contribute to an inclusive & performance driven culture
- Partner with people business partners, total rewards, recruiting, learning and development, people operations, and other cross-functional stakeholders, leaders, and employees to support strategic People priorities
- Drive proactive People projects to scale and support our fast-paced, high-growth business, including workforce planning, organizational structure, development of high performing teams, change management, and communications
- Lead HR for our CS & CO organization, partnering with Executives all the way through to Managers to deliver HR programs including performance management, management excellence programs, and compensation reviews
- Coach and advise managers on complex HR matters, including sensitive employee relations issues
- Guide managers on career pathing and leveling as well as skill and professional development
- Lead day-to-day activities related to HR policies, processes, and programs
- Design, plan, and execute various central and departmental initiatives and programs
- Track and analyze key indicators of organizational health and recommend ways to improve
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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