Data Analyst, Voy

• You have strong SQL skills and can write queries confidently to extract, transform and analyse data
• You're comfortable with data visualisation tools and understand how to design dashboards that are intuitive and actionable
• You think carefully about data -what metrics mean, what the data is actually telling you, and how to communicate it clearly
• You're curious and self-driven, comfortable exploring datasets to uncover insights and answer difficult questions
• You're a natural communicator who can translate analytical findings into clear, actionable recommendations
• You collaborate well with both technical and non-technical stakeholders and take ownership end-to-end
• You're excited about working in a fast-paced environment and motivated by the idea that your work helps improve patient outcomes at scale
• 2-4 years of experience in a data analyst, business analyst or similar analytics role
• Proficiency in SQL - you can write queries to explore, filter, join and aggregate data reliably
• Experience with at least one BI/visualisation tool (Looker, Tableau, Power BI, or similar)
• Familiarity with modern data stacks and tools (BigQuery, Snowflake, PostgreSQL, dbt are all helpful)
• Strong analytical and problem-solving skills with an eye for detail
• Excellent communication skills - able to explain complex findings clearly to diverse audiences
• This is a hybrid role requiring 3 days per week in the office

Desirable

• We are looking for a talented Data Analyst to join our growing Data team and help drive smarter, data-informed decisions across the organisation
• This is a high-impact role where the insights you surface and the dashboards you build directly influence how our teams operate and how well we support our patients
• Translate data into insight:
• Conduct ad-hoc analyses to answer business questions from stakeholders across Operations, Finance, Clinical and Programme teams
• Identify trends, patterns and anomalies in operational and clinical data that impact service delivery and patient outcomes
• Present findings in clear, compelling ways that drive decision-making across the organisation
• Build and maintain dashboards & reports:
• Design and build dashboards in Looker that track key metrics across the business - from programme delivery KPIs to financial performance
• Develop automated reports that keep stakeholders informed without requiring manual updates
• Ensure dashboards are accurate, performant and easy to navigate for end users
• Contribute to data quality & modelling:
• Write clear, optimised SQL to query and manipulate data reliably
• Collaborate with the Data Engineering team on data modelling, dbt transformations and data governance
• Identify and escalate data quality issues and help ensure consistency across systems
• Help define and track metrics that matter, ensuring every KPI is well understood and correctly calculated
• Partner across teams:
• Work closely with stakeholders across Operations, Clinical, Finance and Programme Delivery to understand their data needs
• Communicate complex data concepts in a way that's accessible to non-technical stakeholders
• Help drive adoption of data-driven thinking and self-serve analytics across the organisation