Data Science Intern, Nasuni
SaaS Customer Experience Analytics
3 days a week in office (Seaport or Marlborough, MA)
Hybrid cloud solutions for global enterprises
Be an early applicant
Hybrid cloud solutions for global enterprises
501-1000 employees
Be an early applicant
3 days a week in office (Seaport or Marlborough, MA)
501-1000 employees
Company mission
To remove the friction that keeps data from fully serving businesses.
Role
Who you are
- Currently enrolled in a Master’s program in Data Science, Computer Science, Statistics, Applied Mathematics, or a related quantitative field
- Strong foundation in machine learning, predictive modeling, and statistical analysis
- Proficiency in Python with experience using libraries such as pandas, NumPy, and scikit-learn
- Working knowledge of SQL for querying, transforming, and analyzing structured datasets
- Ability to communicate complex analytical insights clearly and work effectively in a fast-paced, collaborative environment
- Experience with customer analytics, churn modeling, or customer health scoring frameworks
- Exposure to NLP, LLMs, or generative AI applications
- Familiarity with BI or visualization tools such as Tableau, and experience working with cloud environments (AWS preferred)
What the job involves
- Duration: June 1, 2026 – August 7, 2026 (10 weeks)
- Nasuni is seeking a Data Science Summer Intern to join our Customer Experience (CX) organization
- This role is designed for a Master’s-level student who is passionate about applying artificial intelligence and machine learning to real-world business challenges within a SaaS environment
- This is a highly hands-on internship focused on building real solutions rather than passive research
- The intern will analyze complex customer datasets, develop predictive models, and help design proactive frameworks that improve customer health, retention, and expansion opportunities
- Working closely with Customer Success leadership, Operations, and cross-functional teams, the intern will help transform customer data into intelligent insights that drive measurable business outcomes
- This role offers exposure to modern AI techniques, customer analytics, and enterprise-scale SaaS data environments
- Develop predictive models to identify customer health risks, churn likelihood, and expansion opportunities
- Analyze customer product usage, engagement metrics, and support data to identify early indicators of customer risk or growth potential
- Design and test AI-driven frameworks for proactive customer health management
- Build and refine customer health scoring methodologies using statistical analysis and machine learning techniques
- Explore NLP and large language model (LLM) applications to extract insights from unstructured data sources such as support cases, internal notes, and customer communications
- Conduct exploratory data analysis to uncover behavioral trends, usage patterns, and drivers of customer success
- Create visualizations, dashboards, and reports that communicate findings clearly to business leaders and CX stakeholders
- Present insights, models, and actionable recommendations to the Customer Experience organization at the conclusion of the internship
- As an hourly summer intern, you’ll gain:
- Structured onboarding and mentorship
- Hands-on project ownership
- Exposure to enterprise marketing and communications programs
- Networking opportunities across departments
- A collaborative Boston Seaport office environment
Our take
Nasuni helps enterprises to manage unstructured data with its data platform for hybrid cloud environments. It addresses challenges in data storage scaling, security, and edge performance while making data AI-ready.
The platform simplifies the management of vast and unstructured data, enabling enterprises to unlock data silos and their intelligence. Also, by partnering with major cloud providers like Microsoft, AWS and Google Cloud, Nasuni offers seamless integration and support.
In 2024, the company expanded into the French market to meet the growing demand for AI-ready data solutions and data security against ransomware. By partnering with local IT provider arcITek and serving top French companies, Nasuni's expansion has increased its footprint and reputation.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 11 rounds)
Mar 2022
$60m
GROWTH EQUITY VC
Jul 2020
$25m
LATE VC
Total funding: $224.5m
Company benefits
- Generous paid time off
- Comprehensive medical, dental, and vision plans
- Retirement/pension plans
- Professional growth opportunities and performance bonuses
- Work/life balance with flexible schedules and locations
- Generous employee referral bonus
- Incentive stock options
- Free on-site fitness center
- Work from home
- Flexible commuting options including bike, water shuttle, and public transportation
- Complimentary on-site snacks and beverages
- Stand-up desks
- Pre-tax commuter benefits in many states
- Pet insurance
Company HQ
Government Center, Boston, MA
Leadership
Andres Rodriguez
(Founder & CEO)Previously the CTO of Hitachi Data Systems, Archivas, and The New York Times.
Salary benchmarks
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