Deal Desk Analyst, Sisense
1-5 days a week in office
AI-driven business analytics platform
Open for applications
AI-driven business analytics platform
201-500 employees
Open for applications
1-5 days a week in office
201-500 employees
Company mission
Sisense accelerates product innovation through AI/ML capabilities. Our global analytics platform lets customers drive better, faster decisions for their business and end users.
Role
Who you are
- High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment
- 3+ years of experience in Enterprise Software/SaaS B2B Industry – Order Management, Finance Operations, Deal Desk or Sales Operations experience preferred
- Attention-to-detail and accuracy
- Proficiency in Salesforce.com required, and DealHub CPQ would be a bonus
- Strong quantitative skills and proficient in Google suite
- Demonstrated ability to partner with GTM teams and other cross-functional departments to build strong working relationships
- Highly organized, customer-focused and strong attention to detail
- Strong communication, organizational, and problem-solving skills
- Out-of-the-box thinker and ability to think creatively to solve problems
What the job involves
- Sisense is looking for a highly motivated, results-oriented Deal Desk Analyst to focus on the closure of custom and standard commercial deals
- This role will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals
- You will be responsible for delivering deal structuring and pricing support for our global team with an emphasis on the EMEA region
- Serves as trusted advisor to the Sales team on quoting, contracting options and approval processes
- Coordinate with cross-functional teams who support the commercial sales cycle (Legal, Finance, Accounting, CS and Business Systems) to drive deals to closure
- Monitors the Deal Desk queues/tickets in Salesforce, Service Desk and Slack to provide general assistance and advice on common deal questions and Quote-to-Order process questions
- Collaborate with internal teams to build, streamline and automate our deal desk processes
- Provide proactive support, guidance, and creative solutions to the sales team in order to help drive deal closure
- Ensure contracts maximize total deal value while limiting risk/exposure to the business
- Provide day-to-day support to Sales, Legal, Finance, and Accounting teams, addressing inquiries, resolving issues, and facilitating smooth contract execution
- Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements
- Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning
Salary benchmarks
Our take
Sisense is one of the fastest-growing business intelligence firms based on an AI-driven model. The company has established offices in cities including San Francisco, Tel Aviv, London, and Tokyo during its nearly 20-year history.
Business intelligence is a huge market globally, meaning that there is considerable competition in Sisense’s niche, including such platforms as Tableau, Looker, and Qlik. However, Sisense has been widely recognized in the industry, winning various awards that showcase how well-regarded the company is.
The company has undergone several funding rounds, and cited intentions to continue adding to its offering in the future. Past updates have included the launch of Sisense Notebooks, a code-first functionality that empowers data analysts tools to conduct advanced analysis using SQL and Python, and most recently an integration with ChatGPT that enables customers to automate time-consuming data preparation tasks.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
36% female employees
-7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2020
$100m
SERIES F
Sep 2018
$80m
SERIES E
Total funding: $278m
Company benefits
- Diversity and inclusion programs
- Work from home opportunities
- Additional days off every year for "Coming Up For Air"
- Twice a year career growth conversations
Company values
- Authentic
- Caring
- Inclusive
- Customer Obsessed
- Challenger
Company HQ
Garment District, New York, NY
Articles
Leadership
Ariel Katz
(CEO)Promoted from CPO to CEO in 2023, Ariel has 25+ years of experience in enterprise cloud products and also played a role at Microsoft where he established and built Power BI.
Share this job
View 4 more jobs at Sisense