Employee Relations Manager, Lime
+ performance-based annual bonus and pre-IPO equity
More information about location
Electric bike and scooter rentals
Be an early applicant
Electric bike and scooter rentals
1001+ employees
Be an early applicant
+ performance-based annual bonus and pre-IPO equity
More information about location
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You're energized about building and scaling and being part of a forward-thinking organization
- Minimum 7 years of experience in employee relations, HR, or labor law, with significant experience supporting multiple countries within the EMEA region
- Strong knowledge of employment law and best practices in the EMEA region, with the ability to navigate complex, multi-country issues
- Previous experience in a fast-paced, global organization is preferred
- Strong interpersonal and communication skills, with the ability to influence work behaviours and build relationships at all levels of the organization
- Proven expertise in stakeholder management, effectively managing relationships with senior leadership, business partners, and external parties
- Experience in managing sensitive employee relations matters with a high degree of confidentiality, empathy, and professionalism
- Ability to manage multiple cases and priorities, and provide strategic advice under pressure
- Strong cultural awareness and the ability to adapt approaches to different countries and regions within EMEA
- Demonstrates problem-solving and analytical skills, with a proactive approach to data gathering and root cause analysis. Possesses intellectual curiosity; brings insight into the team/business
- Fluent in French/English
What the job involves
- Provide expert guidance on employee relations issues (performance management, disciplinary actions, grievances, etc.) across 23+ EMEA countries, ensuring compliance with local laws and consistency in policy application
- Advise leadership on strategies to foster a positive, inclusive work environment, addressing concerns before they escalate
- Lead internal investigations on workplace issues, ensuring compliance and legal review, and preparing necessary documentation with a focus on issue resolution
- Proactively collaborate with our legal team and external counsel to monitor and anticipate changes in EMEA labor laws, ensuring that the company’s policies remain up-to-date and legally compliant across the region. Provide strategic guidance on legal implications and actively manage risks in employee relations cases
- Own and develop key HR policies such as performance management, disciplinary processes, and related procedures across the EMEA region, ensuring these processes are scalable and adaptable to the evolving needs of the organization. This includes the design and delivery of training on employee relations topics like conflict resolution, performance management, and compliance, targeted at HR teams and managers
- Track and manage employee relations cases, reporting on trends, outcomes, and actionable insights to HR leadership to improve practices across the region
- Ensure region-specific approaches to employee relations, balancing cultural nuances while maintaining consistency across the EMEA region
- Work Council Management (France): Lead the relationship with the Works Council (Comité Social et Économique, CSE) in France, ensuring effective communication, compliance with French labor laws, and smooth handling of employee matters
Application process
- Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company values
- Win together: We’re all on this ride, together. We put the company’s interests ahead of our market, and our function. We speak up, ask difficult questions and suggest solutions for the good of all. We compete externally, not internally
- Obsess about our customers: We innovate on behalf of our customers - riders, cities, and operators - and strive to understand them on a local level. We walk in their shoes and seek new ways to delight them
- Prioritize financial discipline: We act as owners. We succeed by making disciplined investments and smart financial choices. We recognize that constraints drive creativity
- Raise the bar: We consistently deliver top results. Yesterday’s wins are tomorrow’s expectations. We are always innovating to achieve the impossible and set a new precedent
- Celebrate our differences: We seek out different perspectives, life experiences, and ideas because diversity makes our work and teams better. We create an inclusive environment where everyone can be themselves
- Build great teams: We develop top talent because they are foundational to Lime's success. We treat every new hire, promotion, and performance conversation as an opportunity to cultivate strong trams
- See clearly, with optimism: We are clear-eyed about our challenges, and know that with planning, team work, and execution, we can tackle anything
- Challenge because we care: We are direct and honest with one another, and seek truth over personal victory. We lead with curiosity and listen with an open mind
- Boldly commit: We encourage debate, but once a decision is made, we commit fully by doing everything we can to achieve our goal
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
People progressing
Joined in 2018 as a Data Analyst Intern before quickly becoming a Data Analyst. They left the company in 2020 but returned in 2021 as a Software Engineer.
Diversity, Equity & Inclusion at Lime
- Feeling accepted, celebrated, and supported comes standard when you work at Lime. Our Employee Resource Groups bring us together based on shared experiences. They include; lime Able, Parents@lime, Womxn@lime, lime Pride, and more.
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