Senior Manager/Director of Product Management, Salesforce
Agentforce AI Platform
$192.9-323.4k
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$192.9-323.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate is an experienced product leader, who is passionate about making customers and their teams successful. This is a high-profile role that is ready for a candidate who wants to take their career to the next level
- 5+ years of Product Management or similar experience with highly technical products/platforms
- Extensive experience working in AI/ML space including strong technical background and ability to interface with engineers and data scientists in the space
- Good understanding of Generative AI landscape and trends
- Outstanding written and oral communication skills, including experience. presenting to executive leadership, participating in the sales cycle, and handling sensitive, critical issues
- Experience working in and delivering products or services in an agile/lean environment including backlog management (user stories, epics and bugs)
- Deep experience in gathering and transforming product requirements into a practical product roadmap
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc
Desirable
- Knowledge of Generative AI evaluation and testing approaches
- Experience defining & building AI platforms and capabilities, focused on enabling different personas to get their jobs done as part of end-to-end ML lifecycle
- Experience driving deep collaborations within the company and with external partners and customers
- Experience working with Generative AI vendors is a plus
What the job involves
- At the center of Generative AI and Agentforce revolution is the Agentforce AI platform designed to create and deploy intelligent AI agents tailored for various business roles and industries. Our platform is industry-leading, leveraging cutting edge research to bring customer success across the Agent lifecycle
- We’re looking for an outstanding Product Manager to drive the future of Agentforce AI Platform, specifically focused on enabling customers to ship high-quality Agents for mission-critical tasks by driving platform capabilities to test and monitor Agents, Prompts and RAG pipelines at scale
- This involves defining various evaluation strategies, testing tools, AI-assisted test plan/cases generation and AI-assisted monitoring for quality in production
- Define and own product vision, strategy and roadmap for Agentforce AI Platform, focused on testing approaches, tooling and AI-assisted test plan generation
- Drive end-to-end product lifecycle from concept to adoption, including requirements with prioritized features, corresponding justification, and success metrics
- Collaborate with engineering teams to scope, prioritize and drive feature specifications
- Engage with customers, stakeholders, and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities
- Research and understand industry trends and competition in Generative AI
- Collaborate with the rest of Agentforce org and platform teams within Salesforce
- Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and community sites and social media
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
Share this job
View 246 more jobs at Salesforce