Technical Product Manager, Nimble Robotics

• Bachelor’s degree in Engineering, Supply Chain Management, Information Systems, or a related field
• Extensive knowledge of supply chain operations, customer success operations, logistics workflows, transportation, and warehouse management best practices
• 3-4 years of experience as a solutions engineer, consultant, technical lead, or similar role, with a focus on supply chain platforms (WMS, ERP, OMS, TMS, IMS, iPaaS, etc.)
• Proven experience in designing and integrating complex software systems
• Track record of demonstrating leadership skills
• Strong written and verbal communication and interpersonal skills, with the ability to work directly with clients and technical teams
• Highly organized
• Team player, customer-focused mindset
• Fast learner, A-player, great work ethic, and high ambitions
• Critical thinking about how and why software systems fail
• Strong analytical and problem-solving abilities, with a focus on delivering practical and innovative solutions
• Willing to work extended hours and weekends as needed

Desirable

• We are looking for a Technical Product Manager III - Cloud Logistics to join our legendary team
• As a Technical Product Manager, you will drive Nimble’s Cloud Logistics products forward - primarily 3PL merchant facing applications, integration software, and customer success tools
• You will work closely with cross-functional teams, including customers, engineering, sales, and customer success to define product and implementation requirements (i.e. user stories), develop and test features, and deliver innovative, scalable solutions with the goal of creating a streamlined integration and onboarding process for new customers
• Technology Assessment & Requirements Gathering: Work with customers, partners, and internal stakeholders to gather and evaluate business, operations and integration requirements
• Product Lifecycle Management: Oversee the entire product lifecycle from concept to deployment and ensure company and self-defined KPIs are evaluated properly
• Performance Tracking: Be a subject matter expert on a core company KPI - build, monitor, and report against key performance indicators
• Data Analysis: Analyze data to complete pre and post deployment evaluation to ideate impactful features and quantify the KPI impact of recently launched features
• Technical Translation: Guide the development and implementation teams by translating business and product requirements into tangible documentation and deliverables which are digestible by both technical and non technical audiences
• System Configuration & Testing: Configure software systems, design and organize comprehensive test plans, and conduct system testing to ensure products are functioning properly. Be able to clearly document this work so it can be handed off to QA team
• Documentation: Develop and maintain comprehensive documentation, including integration workflows, internal and external specifications, product documentation, test plans, and release documentation
• Training & Customer Support: Train Operations, Customer Support, and/or customers on owned features/projects and provide Customer Support assistance during implementation to ensure successful customer launches