Network Operations Engineer, Boldyn Networks
Office located in Paddington, London
Managed technology services for higher education
Be an early applicant
Managed technology services for higher education
501-1000 employees
Be an early applicant
Office located in Paddington, London
501-1000 employees
Company mission
To build a connected future by providing shared network infrastructures for smart cities, venues, enterprises, and connected transit.
Role
Who you are
- Comfortable troubleshooting network performance issues
- Experience in data communications, network principles, traffic engineering, network automation and bandwidth capacity management
- Wi-Fi communications protocols and technologies – 802.11 standards, MIMO, TKIP, AES, WPA2 and WPA3
- Experience with security standards such as ISO27001, SOC 2 Type II standards
- Experience in a range of tools and systems such as VMWare, Zabbix, Ansible, Windows, Linux, Cisco, HPE
- Incident Management process and activity experience
What the job involves
- Focused on the operation and maintenance of the network infrastructure for Boldyn Networks in the UK. The NOC Engineer provides technical support as part of the wider NOC team, and will be familiar with Small Cells, Fibre, DAS, Wi-Fi, LAN, WAN, WLAN environments. The role forms part of a wider NOC team of NOC Engineers
- Note, this position support s 24/7 shift pattern
- Operation and maintenance of radios, network routers, switches and Wi-Fi access points and neutral host environments, as well as performing routine testing, monitoring and backups of network configurations
- Part of the core operations team who own the operations and maintenance of the end-to-end network architecture and collaborating with colleagues from Boldyn Networks’ Engineering function to leverage expertise and capability
- Work collaboratively with our Field Services team and 3rd line engineering team
- Address network issues either by resolving the issue or assigning to internal staff or external providers to resolution
- Ensure all Service Level Agreement targets are exceeded and provide regular updates to the Service Desk on the progress of faults
- Document, track, and monitor network related problems to ensure a timely resolution
- Ensure all Planned Preventative Maintenance is complete
- Provide ad hoc reports as required to senior colleagues and customers
- Proactively engage with all members of the Service & Operations Team to support a continuous improvement program and the service provided to our customers
- Support the transition of new services by developing documentation and completing training
- Investigates and optimises the operation for future deployments, troubleshooting when required and recommending pragmatic solutions to address issues as they arise
- Participate in the execution of business continuity testing and disaster planning exercises
- 1st and 2nd line support for the operations team on a 24x7x365 shift pattern
- Explore, assess and develop relevant knowledge on new and emerging technologies including Wi-Fi, small cells, Fibre and the use of DAS beyond distribution
Salary benchmarks
Our take
Neutral hosting is the basis of internet connectivity for large groups such as cities, venues and businesses. It builds, funds and manages shared communication infrastructure across multiple network operators, effectively becoming the foundation for wide-scale internet connectivity. Boldyn Networks is a neutral host provider that has been building up a portfolio of companies to become one of the largest of its kind in the world.
Founded in 2023 after spinning out from Boldyn, Boldyn Networks combines various connectivity brands within its portfolio to harness advanced technologies, collaborations and shared infrastructure for its customers. 2024 saw a flurry of acquisitions that consolidated Boldyn Networks as a major player, and it now works across infrastructure, transport, education, military and more to provide high-level internet connectivity.
The company has made a lot of progress over the last few years, including acquisitions of education connectivity providers Apogee, ZenFi Networks, Edzcom, and more. Off the back of 2025 funding, it is now focused on further advancing its interconnectivity services, which already span Europe, the US and Hong Kong.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Medical, Dental & Vision Coverage
- HSA Plan Option with High Contribution
- 401(k) with 4% Match
- Domestic Partner Coverage When Possible
- Employer Paid Short-Term and Long-Term Disability
- 9 paid company holidays
- Flexible PTO Plan for Salary Employees
- Generous Standard PTO for Hourly Employees
- Education Reimbursement Stipend
Company HQ
London, UK
Leadership
Scott Drossos
(CEO of Higher Education)Previously COO of InterVision Systems, President of Infiniti Consulting Group and SVP Digital Partnerships & GM of Time to Know for McGraw Hill Education.
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