User Experience Designer, Unanet

• 3+ years of experience designing business-oriented applications in B2B or SaaS environments
• Comfortable using common UX research methods to validate both problems and solutions, and to translate insights into clear design decisions
• Experience using or a strong interest in AI tools for design and prototyping (for example, using Claude or similar tools for prototyping solutions)
• A strong technical aptitude—you don’t have to write production code, but you can partner effectively with engineers, understand constraints, and earn their respect
• Exceptional visual and interaction design skills, with a portfolio that demonstrates thoughtful problem-solving, clear flows, and attention to detail
• Experience working in Agile environments (e.g., Scrum, Kanban) and contributing to iterative delivery

Desirable

• Our growing Product & UX Team is looking for a UX Designer who is excited to shape the future of our Unanet ERP experiences
• This role is a great opportunity for growth, experimentation, and impact—with the support of an executive team that understands the importance of Lean UX, collaboration, and continuous learning
• You’ll help us deliver intuitive, high‑value experiences for our customers while working in a culture that lives our values: We are a Team, Customer-Focused, Driven, Owners of our Success, and committed to doing the right thing and having fun in the process
• Design products that deliver real value for users and customers
• Design desktop, web, and mobile experiences that solve real problems and deliver measurable value for our customers
• Translate complex product requirements into clear, intuitive user flows and interaction patterns
• Take a data-informed approach, using product analytics, behavioral data, and feedback to guide and refine your visual and interaction design decisions
• Contribute to a team culture that is curious, experimental, and supportive, where we share work early, give thoughtful feedback, and learn from one another
• Leverage AI tools like Claude for rapid prototyping to explore concepts, generate variations, and accelerate iteration
• Contribute to and help evolve our design system and visual standards, ensuring consistency and quality across experiences
• Champion user understanding and cross‑functional collaboration
• Collaborate closely with product managers, product owners, engineering leads, and other stakeholders to introduce, iterate, and clarify requirements throughout the product lifecycle. Clearly articulating trade‑offs, rationale, and expected outcomes in the process
• Validate root causes of problems and that solutions meet user and business needs by applying common research and evaluation methods
• Synthesize research insights into personas, user flows, and design principles that help your team make better decisions
• Clearly explain your ideas, designs, and best practices to convince, motivate, and inspire teammates and stakeholders
• Be a tireless advocate for exceptional user experience, while balancing customer needs, technical constraints, and business goals
• In this role, your first 90 days are focused on learning, building relationships, and making meaningful contributions to a high‑impact product area
• Days 0–30: Learn, observe, and connect
• Build foundational knowledge of Unanet AE ERP, our customers, and the specific personas you’ll be designing for
• Partner closely with a Senior Product Owner who is focused on increasing adoption of features aimed at Project Managers
• Use our learning resources and internal AI tools to understand current workflows, key features, and product strategy
• Get familiar with our UX processes, design tools, AI tools (including Claude), and existing UX artifacts such as personas, user flows, and design system components
• Days 30–60: Start shaping solutions
• Work with a Senior Product Owner and engineering partners to clarify and prioritize problems related to feature adoption for Project Managers
• Conduct lightweight discovery and validation research (e.g., interviews, prototype tests, concept walkthroughs) to deepen understanding of user needs, pain points, and opportunities
• Use Figma and AI-assisted prototyping techniques (including vibe coding) to explore multiple solution concepts and iterate quickly
• Present early concepts to product managers, product owners, engineering leads, and other stakeholders to gather feedback and align on direction
• Begin contributing to user stories and acceptance criteria by collaborating with a Senior Product Owner to groom and refine backlog items
• Days 60–90: Deliver, refine, and scale impact
• Refine and finalize experience concepts that support increased adoption for Project Managers, balancing usability, feasibility, and business goals
• Update and/or create relevant UX artifacts (e.g., personas, user flows, research summaries) based on your findings
• Collaborate with a development team during regular Scrum ceremonies, providing designs, quick design refinements, and clarification to keep work unblocked
• Partner with a Senior Product Owner to define success metrics and approaches for measuring adoption and engagement with the features you’ve designed
• Work with the Senior Director of User Experience to identify your growth goals at Unanet and shape a development plan aligned to your interests (e.g., research depth, systems thinking, design systems, or AI-assisted design)