Program Manager, SnapLogic
Temporary, Part-Time
$7,000 - $8,000 a month
Integration platform-as-a-service for Enterprise
Be an early applicant
Integration platform-as-a-service for Enterprise
201-500 employees
Be an early applicant
$7,000 - $8,000 a month
201-500 employees
Company mission
To empower businesses to unleash the full potential of their data and applications.
Role
Who you are
- Program Management Expertise: 3–5+ years of experience leading cross-functional projects in SaaS, technology, or software implementation environments
- Project Management Certification: PMP certification (required)
- Technical Acumen: Experience with SaaS and software implementation; integration software experience is a plus
- Strong Communicator: Excellent written and verbal communication skills; comfortable engaging with senior stakeholders and customers
- Organized and Accountable: Exceptional time management and task tracking skills, with strong attention to detail
- Tools Proficiency: Advanced knowledge of Excel and task management tools (e.g., Asana, Smartsheet, Jira)
- Adaptable and Collaborative: Comfortable navigating dynamic environments and working with diverse teams
What the job involves
- We’re looking for an experienced Program Manager (Temporary/Part-Time) to join our Customer Success team on a part-time, temporary basis. This role will provide critical program management support for one of SnapLogic’s key enterprise customers, ensuring successful implementation, cross-functional alignment, and an exceptional customer experience
- You’ll partner closely with Customer Success Managers, Account Executives, Professional Service teams, and Technical teams to manage deliverables, streamline communication, and maintain accountability across workstreams. Your leadership and organization will be instrumental in driving operational excellence, customer success, retention, and growth
- This is a unique opportunity to make an immediate impact by improving how SnapLogic delivers for one of our largest customers. You will help streamline operations, strengthen customer relationships, and create space for our Customer Success and Sales teams to focus on strategic growth all while shaping an outstanding customer experience
- Drive Program Execution: Lead coordination across internal and external stakeholders to ensure deliverables are completed on-time and to quality standards
- Host and Lead Customer and Internal Meetings: Facilitate recurring status updates, ensuring all parties are informed, aligned, and accountable
- Track Deliverables and Dependencies: Monitor support issues, feature requests, and open action items, ensuring visibility, progress, and timely resolution
- Enable Process Clarity: Define and reinforce clear ownership and workflows across customer teams and SnapLogic departments to improve collaboration and reduce confusion
- Manage Risk: Identify potential roadblocks or misalignments early and recommend mitigation strategies
- Communicate Progress: Prepare and deliver concise program updates, dashboards, and reports for stakeholders and leadership staff
- Enhance Customer Experience: Build trust with customers by providing structure, follow-through, and transparency throughout the implementation process and account management
Our take
The rise in the use of cloud software suggests room for innovation in enterprise technology. However, companies continue to use legacy software and architectures, reluctant to update their systems due to associated costs and complexity.
SnapLogic builds integration platforms for enterprises that allows for the parallel usage of both legacy and cloud apps. This prevents full migration being a necessity, and allows enterprises to monitor and connect both legacy and cloud technologies together to optimize their systems.
The startup currently provides solutions for around 750 enterprises including Adobe, AstraZeneca, pwc and Sony. Investment from Sixth Street Growth, bringing the company to a valuation of over $1B in 2021, has accelerated international expansion and widened the number of partnered enterprises. The latter has included decisions intelligence leader Stemly, which has leveraged SnapLogic's no/low code data platform to enhance its own machine learning.
Steph
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Dec 2021
$165m
SERIES H
Oct 2019
$72m
SERIES G
Total funding: $373.3m
Company benefits
- Employees get the benefit of up to 100 percent coverage for medical, dental, and vision insurance, a competitive compensation package that includes stock options and a 401(k) plan, FSA and Dependent Care Spending Accounts, monthly cell and gym reimbursement, and flexible time off
- How about a catered lunch every day? Check it off the list. We’re also proud of our well-stocked kitchen with snacks and drinks and “Snappy Hours.” Holiday parties and other excuses to celebrate are part of our DNA. And we’re family friendly, too – they’re welcome at many of our company gatherings
- We also toss in a few extras like commuter benefits, wellness offerings (we want you healthy), and best of all, a dog-friendly environment, because dogs remind us to always be in the moment. And they do silly things, too
Company HQ
Hayward Park, San Mateo, CA
Leadership
Gaurav Dhillon
(Chairman & CEO)Started their career by co-founding Informatica Corp in 1992, serving as CEO until 2004. They also founded Jaman.com in 2005, before starting SnapLogic as CEO in 2006.
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