Strategy and Operations Senior Analyst, Multiverse

Salary not provided

10% bonus

SQL
Tableau
Excel
Google Sheets
Metabase
Junior, Mid and Senior level
London

More information about location

2-4 days a week in office (Paddington)

Multiverse

Providing equitable access to economic opportunity for everyone.

Open for applications

Multiverse

Providing equitable access to economic opportunity for everyone.

501-1000 employees

B2CB2BArtificial IntelligenceEnterpriseEducationInternal toolsTrainingSaaSSocial ImpactProduct

Open for applications

Salary not provided

10% bonus

SQL
Tableau
Excel
Google Sheets
Metabase
Junior, Mid and Senior level
London

More information about location

2-4 days a week in office (Paddington)

501-1000 employees

B2CB2BArtificial IntelligenceEnterpriseEducationInternal toolsTrainingSaaSSocial ImpactProduct

Company mission

To provide equitable access to economic opportunity, for everyone.

Role

Who you are

  • 2-6 years of professional work experience; ideally 1+ year of experience within a data analyst role in a data centric organisation
  • You have used the following tools for analysis/visualisation:
  • Essential: Excel/Google Sheets, SQL/ Metabase
  • Desirable: Tableau
  • You have experience writing, reviewing and improving SQL queries
  • You have worked in environments with ambiguous data and are able to pressure test data integrity, identify gap and reconcile issues
  • You have a background in creating data insights and metrics that aid process improvement - able to take a project from concept, through planning and implementation, and into execution as an operational process
  • You are results orientated with a data-driven approach. You’re comfortable using data to drive decision making and hold people accountable and achieve outstanding results
  • You have excellent verbal and written communication skills and are able to work effectively with people at all levels, in all departments both internally and externally
  • You are energised by uncovering the root-cause of complex challenges and work creatively to design impactful solutions that last
  • Comfortable with ambiguity, and willing to do go the extra mile to get the job done - Multiverse is just setting up core operating processes, and it’s likely you’ll have the opportunity to chart the best path forward rather than rely on a playbook

What the job involves

  • Reporting to the Director of Performance Operations, this role sits in the wider operations organisation
  • This is a pivotal role in optimising the operations and efficiency of our Operations organisation
  • The individual will use data analytics, organisation and process management skills to improve Multiverse’s operations
  • This team will work closely with stakeholders within the Operations organisation and the Data & Insights organisation to deliver metrics, dashboards and insights
  • Coordinate large team communication & reporting forums across Operations to increase change adoption, transparency and collaboration
  • Develop and maintain dashboards, deliver critical insights for the Operations team in partnership with the Data & Insights team to track key performance indicators (KPIs) and support the execution of daily operations
  • Assess and analyse data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and personal OKRs
  • Support with ad-hoc strategic project management within Delivery including research and coordination
  • Complete ad hoc analysis in support of continuous improvement efforts (as opposed to D&I functional and upward reporting)
  • Codify standards for projects (templates, processes, etc), pilots and experiments
  • Work with leaders to assess project plans and identify testing opportunities based on research and analysis
  • Establish and maintain a centralised roadmap for pilots, experiments and projects within Delivery
  • Manage the combined delivery & ops action plans / OKRs as a comprehensive execution tracker and unified view of all initiatives with Delivery
  • Manage the Operations teams Coda hub ensuring that all content is up-to-date and accessible

Salary benchmarks

Our take

In today's tech-driven workplace, skills like digital marketing, software engineering, product design, and data analysis are pivotal. Traditional pathways to acquiring these skills are evolving, with coding schools like Makers Academy challenging the necessity of a formal Computer Science degree.

Recognizing the need for inclusive pathways, apprenticeships have gained prominence, spurred by government mandates like the 2016 levy. Multiverse (formerly WhiteHat) exemplifies this shift, offering opportunities for all to reskill and thrive in the tech industry.

Embracing a mission of accessibility and innovation, Multiverse's recent strategic moves, including acquiring Californian AI firm, Searchlight and attracting top-tier talent, underscores its commitment to excellence. Partnering with industry giants like Google and Facebook, Multiverse is driving transformative change, democratizing access to tech education.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Strong hiring activity
Rocket List 2021
Top investors

Some candidates hear
back within 2 weeks

58% female employees

96% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."

Funding (last 2 of 5 rounds)

Jun 2022

$220m

SERIES D

Sep 2021

$130m

SERIES C

Total funding: $414m

Company benefits

  • Quarterly M-Powered Days to refresh and recharge
  • End of Year Company Shut Down
  • A focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme and an internal Wellbeing working group.
  • 45 days of work from abroad per year
  • Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
  • 27 days holiday, plus 1 life event day and 2 volunteer days
  • Full Medical Insurance coverage through Bupa, and your medical history is disregarded.
  • Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries.
  • Our Cycle to Work scheme enables bike ownership with up to 42% savings
  • Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments.
  • Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting.

Company values

  • We believe in equality of opportunity
  • We treat others as we want to be treated
  • We adopt an owner mentality
  • Development is at our core
  • We make decisions based on facts and logic
  • We don’t take ourselves too seriously

Company HQ

Paddington, London, UK

Leadership

Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.


People progressing

Peppa is VP of Go-To-Market, UK&I. She joined Multiverse as an Account Executive in the Go To Market Team and was promoted to Regional Director within 7 months, then progressed to Area Vice President.

Diversity, Equity & Inclusion at Multiverse

Serena Vaughan headshot

Serena Vaughan (Career Mobility Lead)

  • We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
  • Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
  • We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
  • Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
  • We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.

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