Strategy and Operations Senior Analyst, Multiverse
10% bonus
More information about location
2-4 days a week in office (Paddington)
Upskilling platform for AI and tech adoption
Job no longer available
Upskilling platform for AI and tech adoption
501-1000 employees
Job no longer available
10% bonus
More information about location
2-4 days a week in office (Paddington)
501-1000 employees
Company mission
To equip the workforce to win in the AI era.
Role
Who you are
- 2-6 years of professional work experience; ideally 1+ year of experience within a data analyst role in a data centric organisation
- You have used the following tools for analysis/visualisation:
- Essential: Excel/Google Sheets, SQL/ Metabase
- Desirable: Tableau
- You have experience writing, reviewing and improving SQL queries
- You have worked in environments with ambiguous data and are able to pressure test data integrity, identify gap and reconcile issues
- You have a background in creating data insights and metrics that aid process improvement - able to take a project from concept, through planning and implementation, and into execution as an operational process
- You are results orientated with a data-driven approach. You’re comfortable using data to drive decision making and hold people accountable and achieve outstanding results
- You have excellent verbal and written communication skills and are able to work effectively with people at all levels, in all departments both internally and externally
- You are energised by uncovering the root-cause of complex challenges and work creatively to design impactful solutions that last
- Comfortable with ambiguity, and willing to do go the extra mile to get the job done - Multiverse is just setting up core operating processes, and it’s likely you’ll have the opportunity to chart the best path forward rather than rely on a playbook
What the job involves
- Reporting to the Director of Performance Operations, this role sits in the wider operations organisation
- This is a pivotal role in optimising the operations and efficiency of our Operations organisation
- The individual will use data analytics, organisation and process management skills to improve Multiverse’s operations
- This team will work closely with stakeholders within the Operations organisation and the Data & Insights organisation to deliver metrics, dashboards and insights
- Coordinate large team communication & reporting forums across Operations to increase change adoption, transparency and collaboration
- Develop and maintain dashboards, deliver critical insights for the Operations team in partnership with the Data & Insights team to track key performance indicators (KPIs) and support the execution of daily operations
- Assess and analyse data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and personal OKRs
- Support with ad-hoc strategic project management within Delivery including research and coordination
- Complete ad hoc analysis in support of continuous improvement efforts (as opposed to D&I functional and upward reporting)
- Codify standards for projects (templates, processes, etc), pilots and experiments
- Work with leaders to assess project plans and identify testing opportunities based on research and analysis
- Establish and maintain a centralised roadmap for pilots, experiments and projects within Delivery
- Manage the combined delivery & ops action plans / OKRs as a comprehensive execution tracker and unified view of all initiatives with Delivery
- Manage the Operations teams Coda hub ensuring that all content is up-to-date and accessible
Salary benchmarks
Our take
Multiverse is on a mission to equip the workforce to win in the AI era. That means helping people at all stages of their career gain the tech, data, and leadership skills needed to thrive in an age of rapid automation and AI transformation.
Multiverse positions itself as the upskilling platform for AI and tech adoption, partnering with over 1,500 companies across the UK and US (including Google and Facebook) to deliver a new kind of learning. This approach is grounded in applied, work-based training designed to deliver measurable outcomes. And these apprenticeships are open to individuals of any age or career stage and focus on critical capabilities in AI, data, and tech skills.
And the impact is real. Multiverse learners have driven over $2B in ROI for their employers by directly applying their skills to improve productivity and performance. The company's success is not only reflected in its outcomes, but also in recognition, having secured significant funding in 2022, bringing its post-money valuation to $1.7B and cementing its status as the UK's first EdTech unicorn.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
70 people
Gary, Chief Learning Officer
Our mission
Unlocking economic opportunity and potential for individuals and orgs by closing skill gaps through measured, applied, guided and equitable learning.Insights
Company
Employee endorsements
Opportunities to learn
"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."
Funding (last 2 of 5 rounds)
Jun 2022
$220m
SERIES D
Sep 2021
$130m
SERIES C
Total funding: $414m
Company benefits
- Working from abroad
- Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
- M-Powered long weekend to refresh and recharge
- A focus on wellbeing with access to Spill therapy support and Employee Assistance Programme
- 24 days holiday, 3 winter shutdown days plus 1 life event day and 2 volunteer days
- Full Medical Insurance coverage through Bupa, and your medical history is disregarded
- Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries
- Our Cycle to Work scheme enables bike ownership with up to 42% savings
- Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments
- Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting
Company HQ
Paddington, London, UK
Articles
Leadership
Euan Blair
(Founder & CEO)Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.
People progressing
Peppa joined Multiverse in 2019 as a Senior Account Executive. Since then, they have held a number of roles and now serve as the Senior VP/GTM.
People breakdown
13%
11%
6%
68%
2%
Asian
Black or African American
Multiracial / Multiethnic
White
Unknown
Last updated on 10 September 2024
Diversity, Equity & Inclusion at Multiverse
Serena Vaughan (Career Mobility Lead)
- We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
- Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
- We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
- Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
- We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.
Share this job
View 32 more jobs at Multiverse