Senior Manager of Site Reliability Engineering, Ping Identity
$166.7-235k
Identity and access management solutions
Be an early applicant
Identity and access management solutions
1001+ employees
Be an early applicant
$166.7-235k
1001+ employees
Company mission
To make digital experiences both secure and seamless for all users, without compromise.
Role
Who you are
- Minimum of six years of experience leading a software-focused Site Reliability Engineering (SRE) team of eight to ten staff
- Demonstrated experience working within organizations operating on a global scale
- Proven ability to drive strategic decisions regarding "build vs. buy" technology choices
- Proficiency in developing, maintaining, and administering modern infrastructure tooling, with a strong emphasis on Infrastructure as Code (IaC) principles
- Experience provisioning public cloud resources utilizing IaC tools such as CloudFormation and Terraform
- Solid knowledge of scripting and programming standards (e.g., Python, Ruby, Bash, Go)
- Experience with Docker and container orchestration platforms (e.g., Kubernetes)
- Practical experience using Git in a large-scale team environment
- Understanding and application of security design principles
- Experience operating within a high-volume or mission-critical production service environment
- Expertise in IP networking, including familiarity with network functionality, operational procedures, and failure modes
Desirable
- Familiarity with observability tooling such as NewRelic, Splunk, Grafana, and Cloudwatch
- Familiarity with DevOps automation tools such as Jenkins, Artifactory, Spacelift
- Solid experience with server configuration with Puppet/Chef/Salt
What the job involves
- As a Senior Manager of SRE at Ping Identity, you will be involved in every facet of our on-demand SaaS services and will build, deploy, and maintain the infrastructure of one of the largest identity platforms in the world
- We follow a DevOps model: our teams are integrated with development teams, and running continuous deployments daily, and SREs are expected to provide input in the product's design, development, deployment, and operations
- Working within the Cloud Services team, you'll manage a team of SREs that build automated infrastructure and deployments.
- You'll be the expert on operational excellence and how systems can be built to be redundant, scalable, and observable
- Provide leadership and mentorship to a team of 8-10 Site Reliability Engineers (SREs)
- Possess expertise in defining, measuring, and reporting on key Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure adherence to the 99.99%+ uptime Service Level Agreement (SLA)
- Collaborate effectively with other SRE, Security, and Development teams
- Define and implement processes to ensure the team efficiently meets target deadlines
- Drive the successful completion of large-scale projects, coordinating with multiple Development teams
- Conduct thorough capacity analysis and planning
- Effectively manage and scale infrastructure by establishing and adhering to automation standards
- Analyze and resolve complex system behavior, performance, and application issues
- Oversee comprehensive observability and analysis across multiple datacenters
Our take
Ping Identity is a platform, delivered through both cloud services and on-premises software, providing a comprehensive Identity and Access Management service. In today’s highly connected digital world, digital identity management services — the process of identifying and authenticating users on networks to access services — has become a key aspect of interacting on the internet.
According to the latest forecasts, the digital identity market is worth approximately $60 billion in 2025, with annual growth rates ranging from 16 to 21%, depending on the source. Consequently, competition is heavy for PingIdentity, with some other strong players in the various branches of identity management, including Okta, LastPass, and Duo Security. The merger between PingIdentity and ForgeRock in 2023 went some way to consolidating a firm rooting in the industry for both companies.
Now combined with Forgerock, PingIdentity has successfully attracted considerable funding and serves hundreds of brands, including Morningstar, Vodafone, and GEICO, as well as the governments of Norway, Canada, and Belgium. Alongside this, both companies were acquired by the leading software investment firm, Thoma Bravo, in 2022 before the merger. This acquisition offered a unique opportunity for PingIdentity to further grow and marked the beginning of an exciting new chapter for the combined company and its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2020
$93.5m
SERIES E
Sep 2017
$88m
SERIES D
Total funding: $233.5m
Company benefits
- AD&D: Benefit to financially help loved ones in case of accidental death or disability
- 100% Company paid Health Care options
- Vacation Allowance
- Health and Wellbeing resources
- Parental Leave and Family Bonding
- Expert Eye Care and the lastest eye wear
- Range of dental coverage
- Retirement programs with several investment options and financial planning services
- Employee Assistance Program
- Free lunches, snacks, and drinks
- Commuter Offset
Leadership
Andre Durand
(Founder & CEO)Is on the board for Jamf, Executive Chairman of Identiverse. Previously the Co-Founder of Digital ID World, LLC and Founder and General Manager of Jabber, Inc.
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