Software Engineering Manager, Crunchyroll
Account Services
$200-250k
Plus performance bonus earning potential, paid annually
3 days a week in office
Streaming service for anime and manga
Be an early applicant
Streaming service for anime and manga
1001+ employees
Be an early applicant
$200-250k
Plus performance bonus earning potential, paid annually
3 days a week in office
1001+ employees
Company mission
To create experiences for anime and manga fans, and to enable them to connect through the content they love.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or a related field
- 10+ years of engineering in building cloud-native applications, with a strong focus on backend development and microservices architecture
- 3+ years of experience in managing engineering teams
- Proficiency in programming languages such as TypeScript, Go, Java, Python, and experience with modern frameworks and technologies
- Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and experience in building scalable, reliable, and secure cloud-native applications
- Experience weighing specific technical tradeoffs to maximize impact for effort with a keen attention to foresee long-term product goals and define a roadmap
- Excellent verbal, written communication, with the ability to collaborate with cross-functional teams and partners
What the job involves
- The Service Monetization team is responsible for building, maintaining, and securing systems that manage subscriptions for millions of Crunchyroll fans around the world
- We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork
- Our daily work includes building features for subscription management, customer incentives, integration with a variety of payment providers, fraud detection, and maintaining compliance of our systems
- Our services enable millions of subscriptions and process millions of payments in a secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and our business!
- We are a diverse group of individuals
- We represent the whole spectrum of enthusiasm for anime and have more interests outside the anime realm
- Most of all, we are inclusive and welcome all
- Come join us and be a part of an important part of the Crunchyroll family
- Lead the Account Services Team responsible for building and maintaining account services at massive, multi-million user scale
- Oversee the development and operation of secure, reliable–sign-up, login, and profile management services—the “front door” to our ecosystem
- Ensure seamless user experiences across multiple platforms, including web, mobile, living room devices, and game consoles
- Drive technical excellence, scalability, and security in all account-related services to support our fans worldwide
- You will report to the VP of Service Monetization
- Lead and mentor a team of engineers to ensure the adoption of best practices, architectural standards, and scalability fostering a collaborative and high-performance work environment
- Run the day-to-day operations of the engineering team, including managing scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives
- Work with product and leadership to define and execute the development roadmap for aligning with business objectives and customer needs
- Work closely with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress and status updates to deliver high-quality solutions
- Manage project timelines, resource allocation, and budgeting to ensure timely and successful delivery of projects
- Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and address any challenges or concerns
- Monitor team performance and productivity, identifying areas for improvement and implementing strategies to optimize efficiency
- Stay informed about industry standards, regulations, and security practices related to subscriptions and payments processing
- Collaborate with the DevOps team and other engineering managers to improve the efficiency of the entire engineering team like improve deployments and monitoring of cloud-native applications
- Participate in hiring and onboarding processes to attract top talent and build a skilled engineering team
Our take
In recent decades, anime - encompassing Japanese, Korean, and Chinese animation 0 has transitioned from a niche interest to a formidable industry, boasting a global market worth approximately $30B. Despite this growth, distribution has historically posed challenges, with series and films often reaching overseas audiences through disparate channels, if at all. Crunchyroll emerged to address this issue by consolidating the largest collection of anime into a single streaming service.
Sony's acquisition of Crunchyroll in 2021 for $1.75B expanded the platform's reach, integrating Sony's extensive animation library into its offerings. this move also positioned Crunchyroll for heightened competition against streaming giant Netflix, known for its substantial investments in anime production and acquisition. Currently, Crunchyroll maintains an unrivaled library of anime content, boasting over 44,000 episodes that have attracted over 0M paying subscribers.
While Crunchyroll initially offered a free, ad-supported tier to its vast community, it appears poised to phase out this option, transitioning to a subscription-based model for all new series. Despite this shift, the platform has implemented a global reduction in fees to stimulate subscription uptake. The success of this strategy remains to be seen, but past experiences with companies like Hulu suggest that it may drive subscription growth and mitigate piracy
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2010
$0.8m
EARLY VC
Feb 2008
$4.1m
SERIES A
Total funding: $4.9m
Company benefits
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually
- Flexible time off policies allowing you to take the time you need to be your whole self
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
Company HQ
Lucerne - Higuera, Culver City, CA
Leadership
Kun Gao
(Co-Founder)Co-founded Crunchyroll in 2006 and served as CEO/General Manager/Board Member until 2018. Previously the founder and CTO of Frappr.com as well as a Product Engineer at HOT or NOT.
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