Senior Product Manager, Taskrabbit
Payments
$115-160k
+ Bonus
2 days a week in office
Outsourcing marketplace for everyday tasks
Job no longer available
Outsourcing marketplace for everyday tasks
1001+ employees
Job no longer available
$115-160k
+ Bonus
2 days a week in office
1001+ employees
Company mission
To transform lives, one task at a time, by connecting millions globally with trusted Taskers every year.
Role
Who you are
- We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love
- Our ideal candidate is passionate about Taskrabbit, marketplaces, and the sharing economy, has experience shipping impactful products, and has led cross-functional teams to success
- This candidate must also be personable, collaborative, and flexible, with the drive to manage complex projects across multiple stakeholder groups
- You have a minimum of 5 years in the product management field
- You have at least 2+ years of direct experience leading payments and risk platforms
- You're an excellent collaborator who gathers input from many sources and distills it into a clear action plan, making and communicating trade-off decisions along the way
- You take a hypothesis-driven approach to product development and business growth and have a bias toward learning through doing
- You know how to employ different types of tests to validate ideas before over-investing in them
- You have good business sense and can see the big picture
- You can see how impacting one lever in a complex system and marketplace affects many others
- You’re excellent at execution and consistently get things done, removing roadblocks and rolling up your sleeves whenever necessary to deliver value for our customers
- You inspire your teams by giving them context and focusing on clear, ambitious goals
- You’re comfortable driving urgency and leading a team to quick, impactful decisions to achieve those goals
- You value clarity in communication and demonstrate that through writing and verbal communication
What the job involves
- This role will be fully remote through August 2025 with the expectation that employees will begin working 2 days per week in our dedicated office space in San Francisco starting in September of 2025
- As Senior Product Manager of our Payments and Risk team, you will be responsible for owning our global payments and risk platform
- You will define the vision and strategy for improving our payments infrastructure, reducing payment processing costs, enabling our global clients to book their jobs easily, and reducing fraud losses
- You will partner with stakeholders across different teams, including Partnerships, Trust & Safety, Legal, and Operations teams, to identify problems and opportunities, collaborate on solutions, and lead a cross-functional development team to execute and deliver value to our customers, partners, and business
- You will have a significant impact on Taskrabbit and the customer experience of our clients and partners globally
- Own the payments and risk platform supporting Taskrabbit and our partners globally
- Develop and deliver the product roadmap for Payments & Risk to optimize booking rates, reduce payment processing costs, reduce fraud losses, and satisfy compliance and legal needs
- Drive product definition in collaboration with Engineering, Design, Data, and key business and operational stakeholders to deliver customer and business value quickly, with an eye toward balancing short-term improvements and longer-term investments
- Manage multiple products and priorities, and ensure your team is effective, healthy, and set up for success by establishing clear and measurable goals
- Clearly communicate the roadmap and outcomes to internal stakeholders, Taskrabbit senior leadership, and partners
Our take
Back in 2011, TaskRabbit took full advantage of a growing trend - that technology enables consumers to do more commerce in their homes than ever before. Its marketplace connects users to "Taskers" that can perform virtually any role customers require, such as heavy lifting and cleaning.
TaskRabbit's product is diverse, with the potential to enter any commerce sector in the world. In 2017, the company was acquired by IKEA, which gave it the resources to undergo a data-driven European expansion which included launching in Germany and France, as well as increasing services in densely-populated UK areas.
By developing internationally, while also emphasising its offerings as a delivery service, the company has set itself up on the world stage. Having continued to grow and expand its offerings, TaskRabbit remains a key player in the gig economy, with every sign that it will continue its successes into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2012
$14.2m
Dec 2011
$19.5m
Total funding: $33.7m
Company benefits
- Remote first and highly connected
- Employee-covered health care
- 401k with match
- Flexible PTO
- Paid holidays & recharge weeks
- Wellbeing allowance and free access to HeadSpace and Spring Health
- Paid parental leave, adoption assistance, and reproductive health assistance
- Speaker series, career paths, and an annual education allowance
- IKEA discount, Taskrabbit credit, and productivity stipend
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Ania Smith
(CEO)Several years of experience in leadership at companies like Expedia, Uber, Airbnb and Walmart.
Salary benchmarks
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