Account Manager, CoreWeave

• This is a customer-facing role for someone who can manage a book of business while driving commercial execution across infrastructure and software motions
• The right candidate will build durable, multi-threaded relationships, manage renewals and expansions, and coordinate internal resources to keep customers successful and growing
• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets
• Experience managing a book or portfolio of multiple active customer accounts simultaneously
• Demonstrated track record of driving retention, renewals, and expansion revenue
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion
• Comfortable working across both infrastructure and SaaS/software motions
• Experience consistently meeting or exceeding revenue and retention goals
• Bachelor’s degree or equivalent practical experience
• You naturally look around corners to find new ways to engage and support customers
• You are energized by using technology to solve meaningful business problems with customer impact
• You can balance commercial rigor with strong relationship management across a high-volume book
• You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes
• This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process

Desirable

• The Account Manager owns a portfolio of 15–30 active customer accounts spanning CoreWeave infrastructure and Weights & Biases software
• This role is responsible for the day-to-day health, retention, renewal, and expansion of those accounts
• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software
• Drive expansion, and retention across your book, protecting and growing recurring revenue
• Identify, shape, negotiate, and close expansion opportunities within existing accounts
• Build and maintain multi-threaded relationships across technical and business stakeholders within each customer
• Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk
• Orchestrate CoreWeave resources — Solutions Architects, Technical Solutions Managers, support, and product specialists — to resolve issues and unlock growth across your portfolio
• Lead commercial conversations and negotiations for renewals and expansions across infrastructure and software
• Forecast and report on portfolio revenue, renewals, and expansion pipeline against your targets
• Partner cross-functionally with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes