Product Operations Analyst, Poppulo
SKU Management
$70-80k
Plus variable compensation, short-term incentives and company performance-related bonus
Customer & employee communications experience software
Be an early applicant
Customer & employee communications experience software
501-1000 employees
Be an early applicant
$70-80k
Plus variable compensation, short-term incentives and company performance-related bonus
501-1000 employees
Company mission
To help businesses connect people, systems, and ways of working to deepen relationships and move forward together.
Role
Who you are
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and stakeholders in a fast-paced dynamic environment
- Excellent communication and collaboration skills
- Hands-on experience with CPQ (Configure, Price, Quote) system and NetSuite
- Proficiency in Excel or data analysis tools (e.g., Looker, Tableau) is a plus
- Familiarity with GTM enablement, quote-to-cash workflows, or product lifecycle management
- Experience in SaaS or tech company Industry
- 2–4 years of experience in Product Operations, Revenue Operations, or related field
- Experience supporting cross-functional initiatives across Sales, Product, and Operations teams
- Familiarity with product lifecycle concepts, quoting processes, or SKU structures is a plus
- Exposure to SKU architecture, product catalog strategy, and quoting processes is preferred
- Experience in a scaling or high-growth environment is a plus
What the job involves
- The Product Operations Analyst – SKU Management is responsible for overseeing the creation, maintenance, and optimization of SKUs within the CPQ (Configure, Price, Quote) system ,with a focus on speed, accuracy, and business impact
- This role ensures accurate and scalable SKU readiness for quoting teams and plays a vital part in enabling go-to-market execution by managing quoting dependencies and alerts, and collaborating with cross-functional teams
- The analyst plays and supports a key role in product launches, SKU rationalization efforts, and continuous improvement efforts, while working closely with stakeholders across Product, Sales, Renewals, Customer Success, and Quoting Operations to ensure alignment with business and go-to-market strategies
- In addition to operational execution, the analyst will surface insights and contribute to data-driven decisions that improve quoting efficiency and revenue enablement
- Create and maintain SKUs in the CPQ system, ensuring data accuracy, alignment with product taxonomy, and consistency across product catalogs
- Manage all quoting dependencies, business rules, and alerts to support efficient and error-free quoting workflows
- Collaborate with Product Release managers to operationalize SKU readiness for new launches and updates, including alignment with packaging and pricing strategies
- Partner with sales, renewals, and customer success teams to ensure SKUs meet customer, business, and market needs/fit
- Lead and support SKU rationalization initiatives to reduce complexity, improve operational efficiency, and remove redundancies
- Maintain documentation and change logs for SKU updates and CPQ configurations
- Monitor and report on SKU usage and quoting trends to inform continuous improvement
- Work closely with Sales Operations and Systems teams to improve CPQ functionality, automate workflows, and ensure scalable processes
- Contribute to go-to-market planning by validating SKU readiness and enabling quote teams at launch
- Track and report on operational KPIs such as SKU accuracy and time-to-market for new SKUs
Our take
Poppulo delivers the world’s first communications experience platform, Poppulo Harmony, that unites multiple communications channels in one content creation and publishing experience. Through the Harmony platform, businesses can improve both internal and external communications, improving employee engagement and the customer experience.
Poppulo was first launched as an email marketing solution, but it underwent a dramatic rebranding in order to focus on internal communications. This move proved successful, with the company going on to serve thousands of businesses including Santander, Rolls-Royce and Asos. In 2021, a merger with Four Winds saw Poppulo valued at around $1 billion, establishing it as a major player in the communications market.
It was in 2022 that Poppulo released the Harmony platform, adding customer communication capabilities to its employee engagement toolkit, and becoming a one-stop-shop for all its clients' communication needs. Having already secured a significant foothold, the company has been focused on furthering its international expansion while building out its executive team. A round of layoffs in 2023 is certainly not good news, but it does appear to be a result of the wider economic situation rather than anything else.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (1 round)
Jan 2019
$35m
LATE VC
Total funding: $35m
Company benefits
- 401K
- Healthcare including dental & vision plans
- Remote-friendly working
- Flexible working hours
- Flexible PTO
- Opportunity to grow and progress
- Great working environment
- ClassPass membership
- Wellbeing programs
- Office events and socials
- Top of the range toolset
Company HQ
Civic Center, Denver, CO
Leadership
Andrew O'Shaughnessy
(CEO)Previously worked as an Independent Consultant for companies including Intel. Was Chairman of the Irish Internet Association.
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