Vice President of Operations, Raycon

$120-220k

Excel

NetSuite

SAP

Shopify

Expert level

New York

4 days a week in office

Influencer-driven wireless headphone and speaker brand

Be an early applicant

Influencer-driven wireless headphone and speaker brand

21-100 employees

B2CB2BMusicMarketingEntertainmenteCommerce

Be an early applicant

$120-220k

Excel

NetSuite

SAP

Shopify

Expert level

New York

4 days a week in office

21-100 employees

B2CB2BMusicMarketingEntertainmenteCommerce

Company mission

Raycon's mission is to prove that premium audio doesn't have to price you out, tailoring its headphones to the people to give them booming audio and luxurious comfort at an affordable price.

Job

Company

Role

Who you are

The ideal candidate has experience scaling a fast-paced e-commerce company and requires proficiency in operational excellence, process optimization, analytics, and customer service
You have 10+ years of experience in a combination of strategy, business operations, retail, CPG, consulting, finance or an equivalent field. Experience with a D2C brand is a plus
You should be familiar with eCommerce (Shopify and Amazon) and retail processes
You should be familiar with ERP systems such as SAP or Netsuite, and take a direct role in supporting the finance team with public or private audits
You have direct experience dealing with international eCommerce and understand the details of international subsidiaries, 3PLs, and product regulations
Bachelor's degree or equivalent
Proficient with advanced Microsoft Excel skills
You are hands on. While you know how to effectively manage a team, no job is too small and you’re happy to roll up your sleeves if something needs to get done
You’re like us! You’re a self-starter, a go-getter, and get-it-doner. You thrive in fast-paced environments and like getting your hands dirty
You have passion. Maybe you’re an amateur pinball player, a writer, a car enthusiast, a side hustler. You know what it’s like to deeply enjoy what you do and you embrace it
You have a sense of humor. You know life’s too short to take yourself too seriously

What the job involves

As a key member of the team, you will leverage Enverus Product capabilities and your expertise to deliver tailored, objective and actionable solutions and insights for clients through a consulting engagement model
You will collaborate with a multidisciplinary team of financial analysts, engineers, economists, geologists, data scientists, developers, and others to solve clients’ most critical business problems
You will leverage the data and analytics in the leading global energy SaaS platform and use it to interact directly with clients and help answer some of the hardest questions facing industry and investors today
The ideal candidate has a technical energy Raycon is looking for an experienced VP of Operations to lead the process of building a world class operations infrastructure to power our growth, both domestically and internationally
The candidate will be responsible for overseeing day-to-day operations and ensuring they are humming along
You will be responsible for enhancing our international eCommerce infrastructure, optimizing current unit economics and making cost improvements, ensuring our operational process delivers amazing customer experience, and streamlining operational infrastructure to enable sales and marketing opportunities
You will report directly to our CEO
This is a full-time position Monday through Friday (9am-6pm)
At Raycon, we look for you to hit the ground running from day one
Work with our existing partners and find new partners to drive operational unit economics
Source, prepare, and successfully launch two new 3PLs in international regions with streamlined inventory to order to returns processes
Develop and systemize cost improvements on a scheduled basis with manufacturers while building goodwill and a positive relationship
Reduce the impact of returns through thoughtful suggestions in existing operational and customer-touching processes to boost profitability

Our take

The demand for traditional cabled headphones and speakers has dropped dramatically in recent years due to innovations in wireless audio technology, resulting in a lucrative new industry. However, despite the demand, wireless audio technology still often follows a one size fits all approach to listening purposes, and due to the dominance of headphone producers such as Apple and Samsung, the prices are unaffordable for many.

Raycon sells wireless headphones and speakers, with each product being purpose-specific such as for everyday listening, exercise, gaming, and work. The company has differentiated itself from other wireless audio equipment producers by focussing on influencer-driven affiliate marketing for sales, whilst offering its products at a significantly lower price than competitors.

Whilst the company’s biggest challenge will be competing with the likes of Apple’s AirPods and Samsung’s Galaxy Buds, Raycon’s focus on influencer-driven marketing has allowed it to tap into a previously untouched market. The company also shows potential to stand out with its focus on providing more affordable alternatives to consumers, specialized designs, and a long-term customer satisfaction return policy.