Named Account Manager, Scale AI
$164-205k
+ Eligibility to earn commissions
More information about location
3+ days a week in office
Training and validation data for AI applications
Open for applications
Training and validation data for AI applications
1001+ employees
Open for applications
$164-205k
+ Eligibility to earn commissions
More information about location
3+ days a week in office
1001+ employees
Company mission
To accelerate the development of AI applications.
Role
Who you are
- Our Ideal Customer Profile spans AI labs like OpenAI, Meta, Cohere, and Stability AI and enterprise B2B organizations that are productizing generative AI into their product suites, such as Salesforce, ServiceNow, and Databricks
- Strong understanding of technology services, consulting delivery models, and enterprise procurement processes
- Experience managing multiple concurrent enterprise-scale projects and programs
- Navigate complex stakeholder environments, building strong relationships with client executives, procurement teams, and internal delivery teams
- Excellence in stakeholder management across executive, technical, and procurement teams
- Proven track record managing accounts with $10M+ annual revenue
- 7+ years of B2B Account Management or Client Delivery experience
- Experience defining requirements and building strategies to effectively scale revenue through early product development
- Experience successfully delivering on complex solutions to enterprise and software companies in the deal size of $XM or $XXM+
- +4 years of experience working with technical audiences (ML engineers, data scientists, data engineers)
- Experience collaborating with both business and technical audiences simultaneously
- Demonstrated success of achieving high client satisfaction on major projects
- Passion for what you do and the creativity and willingness to think outside of the box
- Strong sales process skills and systems skills (Salesforce, Outreach, Clari, Gong)
- Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels. Experience with creating, developing, and communicating executive level materials
What the job involves
- The Named Account Manager role will report into the Director of GTM for Generative AI and will be responsible for growing Scale’s market share in the Gen AI vertical. Scale’s Generative AI Go-To-Market team is responsible for selling into organizations building foundation models (eg. Llama2, DALL-E 3, GPT4)
- This is a sales role that focuses on helping your client consume already purchased Scale services that requires:
- Serve as a key point of communication between internal delivery teams, customer stakeholders, and go-to-market (GTM) teams
- Proactively identify project needs and risks, aligning resources and capabilities to ensure every project milestone is achieved on time and within scope
- Develop a deep understanding of the client’s needs, goals, and purchasing strategy to expand our presence in the account
- Collaborate with Sales Leads and the client’s procurement and purchasing teams to support negotiations on contracts, renewals, and expansions, contributing to long-term account growth and strengthening our partnership
- Financial acumen and experience with complex pricing models
- Establish metrics for project success and account growth, preparing regular reports and conducting performance reviews with both internal and client teams to ensure alignment and identify improvement areas
- Provide regular reporting and insights to senior management on account performance, growth opportunities, and strategic initiatives
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. By positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
31% female employees
38% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health, Dental & Vision Coverage: Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options
- Easy to use 401(K): Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings
- Wellness Fund: We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more
- Virtual Social Activities: Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships
- Learning & Development: We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey
- Flexible Work Hours: Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule
- Generous Paid Time Off: Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed
- Commuter Benefits: Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute
- Parental Leave: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life
Company values
- Earn customer love: We are passionate about our customers and devoted to their success. We know that customer trust and confidence is earned, not given, with every interaction, every delivery, and every time we solve a customer problem
- Intellectual rigor, open mind: We think in clear verifiable hypotheses and continuously obtain data that validates or refutes them. We ask questions and challenge assumptions to get consistently to the truth
- Ambition shapes reality: We are extremely ambitious in what we can accomplish. We set high standards, expecting to fail in the short-term but knowing that failure guides us to learn and ultimately succeed
- Team flow: We are energized by each other’s success and actively invest in others with care, candor, and focus. Ideas flow openly between us because we treat each other with trust and respect
- Ownership is the job: We think like owners. We embody expansive ownership and are big believers in our ability to drive outcomes and enact change
- Run through walls: We are undaunted by barriers and race towards overcoming them. We step outside of our comfort zone, test our ideas, and do the hard work to get to the right solution to a hard problem
- Up the tempo: We move with agility and intent, and swiftly make two-way door decisions that allow us to learn faster, adapt quickly, and ultimately do more
- Results speak loudest: We define goals with intent and evaluate our outcomes with objectivity. At the end of the day, we measure ourselves by our results
Company HQ
Rincon Hill, San Francisco, CA
Articles
Leadership
Alexander Wang
(CEO)Dropped out of a bachelors degree at MiT in Computer Science and Mathematics. Previously worked for 2 years as a Software Engineer and Algorithm Developer in the finance industry and 2 years as a Tech Lead at Quora. Youngest founder funded by Accel as a teenager.
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