Manager of Marketplace Growth Analytics, Zocdoc
$158.4-213.8k
+ Bonus + Equity
2+ days a week in office (SoHo, NY)
API connecting patients to doctors
Job no longer available
API connecting patients to doctors
1001+ employees
Job no longer available
$158.4-213.8k
+ Bonus + Equity
2+ days a week in office (SoHo, NY)
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Passionate about driving business outcomes and leveraging data to help growing products scale
- Motivated by close partnership with Product and cross-functional teams to shape product strategy and influence real decisions
- Energized by developing analysts and supporting their growth across technical, analytical, and stakeholder skills
- Comfortable balancing strategic thinking with hands-on analytical work
- Curious about marketplace dynamics and excited to improve how performance is measured and understood
- Someone who enjoys turning ambiguous questions into clear insights and recommendations
- Drawn to environments where analytics helps bring structure, clarity, and focus to fast-moving teams
- Have 2+ years of experience managing and developing analysts, and 4+ years in analytics, data science, or a related field supporting product or growth teams
- Act as a strategic thought partner to Product leadership, aligning investments to measurable business outcomes and sustainable growth
- Demonstrate SQL proficiency and use modern analytics techniques and visualization tools to deliver scalable insights
- Lead experimentation strategy across the growth funnel, guiding hypothesis development, test design, power analysis, guardrails, and causal interpretation
- Apply advanced analytical methods (e.g., forecasting, segmentation, predictive modeling, causal inference) and coach others in their effective use
- Partner with Product, Engineering, Finance and Analytics Engineering to define metrics, strengthen core data models, and build reliable reporting
- Translate complex analyses into clear, actionable insights for both technical and non-technical stakeholders
- Prioritize effectively in ambiguous environments and influence cross-functional decisions, including at senior levels, without direct authority
What the job involves
- As a Manager, Marketplace Growth Analytics, you’ll lead and develop a team of analysts responsible for driving data-informed decision-making across Zocdoc’s patient journey
- You’ll set the strategic direction for growth analytics, ensuring the team delivers rigorous, high-quality insights that improve product performance and drive measurable business outcomes
- You’ll translate complex product and marketplace questions into clear, actionable analyses that shape roadmap decisions and growth strategy
- In this role, you’ll lead analytics for the Marketplace Growth team, which builds and optimizes the core patient experience — from acquisition and activation through booking, re-engagement, and retention
- You’ll partner closely with product leaders across discovery and onboarding, the core booking flow, and logged-in patient experiences, helping them define success, evaluate tradeoffs, and prioritize investments that drive both product quality and marketplace performance
- You’ll own how performance is defined, measured, and interpreted across these areas
- This includes establishing clear success and guardrail metrics, shaping experimentation strategy, identifying high-impact opportunities, and ensuring insights directly inform prioritization and execution
- While business partners are accountable for outcomes, this role plays a critical leadership role in embedding analytics into product development, strengthening experimentation rigor, and driving sustained growth across the funnel
- This is a hybrid role based in our SoHo headquarters, partnering closely with Product and Engineering leaders in-person
- Leading and developing a team of product analysts by providing clear direction, feedback, and hands-on support
- Growing an analytics team capable of supporting advanced analytical work, including experimentation, causal inference, and predictive modeling
- Partnering with Product, Engineering, Data, and Finance to support roadmap planning & execution, experimentation, and performance measurement
- Translating business and product questions into well-scoped analyses that deliver actionable insights
- Contributing directly to high-impact analytical work, including experimentation, deep dives, and metric development
- Owning performance reporting for your product area, ensuring metrics are clearly defined, trusted, and actionable
- Partnering closely with Analytics Engineering to define, build, and maintain core data models that support reporting, experimentation, and analysis
- Prioritizing team work, managing tradeoffs, and aligning analytics efforts with stakeholder needs
- Establishing and improving analytical processes to increase efficiency, consistency, and quality
- Communicating insights through clear narratives and visualizations that inform product decisions
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the fragmented healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Moving forward, Zocdoc will continue to invest in its platform to optimise its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(Co-Founder & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder & Chief AI Officer)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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