Senior Customer Solutions Consultant, Confluent

• This role is ideal for individuals with prior customer-facing experience in technical consulting, solutions engineering, or customer success who want to deepen their data-streaming expertis
• Analytical skills – the ability to spot patterns, inconsistencies, and areas of opportunity
• Strategic thinking – using multiple inputs to shape customer-focused insights and long-term planning
• Communication mastery – Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Delivering clear, structured, assertive messaging to various technical and business stakeholders
• Learning agility – adapting quickly to new contexts and a strong interest in new technologies
• Strong motivation and ambition to consistently grow and develop in a dynamic, high-growth environment
• Proficiency in English – written and verbal
• Please note that this is a hybrid position based in Barcelona,

Desirable

• At Confluent, one of our core values is to Earn Our Customers’ Love. As a Senior Customer Solutions Consultant, you will be a strategic partner to our enterprise customers, helping them maximise the value of the Confluent platform
• You’ll combine strong technical knowledge with customer-facing skills to guide clients on best practices, resolve complex challenges, and ensure their deployments' scalability and technical health
• In this role, you’ll manage a portfolio of high-value customers, working closely with technical and business stakeholders to understand their goals, map solutions, and drive adoption of Confluent’s technology. You’ll be expected to:
• Advise customers on technical architectures and integration patterns
• Spot opportunities to optimise deployments and influence customer roadmaps
• Act as a trusted advisor bridging business objectives with technical execution
• You’ll work with some of the world’s most recognised companies on mission-critical projects, making an impact from day one while continuing to sharpen your technical and consulting skills
• Be a Trusted Technical Partner for Customers: Build long-term relationships with enterprise customers, positioning yourself as their go-to technical advisor. Guide them on architectural best practices, integration patterns, and scalability strategies that maximise the value of the Confluent platform
• Drive Customer Outcomes: Take ownership of customer success by ensuring their deployments' technical health and maturity. Anticipate challenges, proactively propose solutions, and influence technical decision-making to align with strategic business goals
• Collaborate Across Teams with Impact: Partner closely with Sales, Customer Success, and Product to represent the customer’s voice. Translate technical insights into actionable recommendations and drive cross-functional alignment that accelerates customer adoption
• Provide Analytical & Strategic Advisory: Analyse customer environments to uncover opportunities for optimisation, performance tuning, and advanced use cases (e.g., Flink, networking, disaster recovery). Shape customer roadmaps through data-driven recommendations and position Confluent as a trusted long-term partner