Senior Partner Manager, Jobber

Product Partnerships

$166.2-224.8k

OTE

+ This role has a minimum Total Target Commission (TTC) of $166,200, a midpoint of $195,500, and a maximum salary of $224,800, designed to show the progression from learning the ropes to truly excelling. This TTC consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly. + Equity rewards

Senior and Expert level

Toronto

Vancouver

Job tracking and customer management software for home service businesses

Open for applications

Job tracking and customer management software for home service businesses

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Open for applications

$166.2-224.8k

OTE

Senior and Expert level

Toronto

Vancouver

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help home service professionals around the world win.

Job

Company

Role

Who you are

Experience in product partnerships, strategic account management, or business development within technology companies
Bachelor’s degree in Business, Management, or related field
Experience managing and growing a portfolio/book of partners with measurable commercial impact
Demonstrated success building or scaling partner programs and lifecycle frameworks
Strong commercial acumen and experience negotiating complex agreements
Proven ability to exceed growth and revenue targets
Executive presence and ability to influence senior stakeholders internally and externally
Data-driven mindset with the ability to translate insights into strategic action
Technical fluency and understanding of product development and APIs
Strong cross-functional collaboration skills in a fast-paced environment
Passion for building structured systems while driving real business results
Willingness to travel regularly for conferences and partner engagements

What the job involves

The Product Partnerships team at Jobber builds and scales strategic technology relationships that create powerful product experiences for our shared customers. From industry leaders like QuickBooks, Gusto, and DocuSign to emerging ecosystem partners, we focus on delivering measurable growth and long-term value through integration and collaboration
Reporting to the Director, Product Partnerships, the Senior Partner Manager, Product Partnerships (Partner Success) will own a portfolio of strategic technology partners and define the long-term partner success function post-activation
This role combines direct book-of-business accountability with strategic program leadership. You will manage and grow a defined portfolio of key partners, while also designing and operationalizing Jobber’s approach to partner lifecycle management — crafting the partner journey, documenting best practices, and building scalable frameworks that drive growth, retention, and expansion across the ecosystem
This is a highly strategic and commercially minded role requiring executive relationship management, cross-functional leadership, operational rigor, and experience scaling product partnerships in a fast-growing environment
Travel to partner sites and industry conferences will be required
Portfolio Management & Growth
Own and manage a defined book of strategic technology partners post-activation
Drive day-to-day partner management, ensuring alignment on shared goals and KPIs
Develop and execute joint business plans to accelerate revenue, adoption, and product expansion
Identify upsell, cross-sell, and new integration opportunities within your portfolio
Lead executive business reviews and ongoing performance discussions
Manage renewals and lead complex commercial negotiations to maximize value for Jobber
Partner Success Strategy & Operating Model
Own the partner function post-activation, establishing a structured and scalable engagement model
Design and implement the end-to-end partner journey from launch through scale
Define partner success metrics, health indicators, and governance standards
Document best practices and create repeatable frameworks for partner management
Establish meeting cadences, reporting templates, QBR structures, and growth playbooks
Build scalable processes that enable the broader team to manage partners consistently and effectively
Strategic Influence & Expansion
Influence partner product roadmaps to align with Jobber’s strategic priorities
Identify ecosystem gaps and conduct buy/build/partner analyses
Monitor market, industry, and competitive trends to inform partnership strategy
Partner closely with the Business Development Manager, Technology Partnerships to ensure seamless transition from deal activation to growth
Cross-Functional Leadership
Collaborate with Product, Engineering, Marketing, Sales, and Success teams to align partnership initiatives with Jobber’s broader business objectives
Enable co-marketing and co-sell motions to drive customer acquisition and retention
Provide partnership insights and performance reporting to senior leadership

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(Co-Founder & CEO)

Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.

Forrest Zeisler

(Co-Founder & CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

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