Social Media Content & Community Manager, Lastminute.com

English/German Speaker

Salary not provided

Senior and Expert level

London

More information about location

Online travel and leisure website

Job no longer available

Online travel and leisure website

1001+ employees

B2CHospitalityTravel

Job no longer available

Salary not provided

Senior and Expert level

London

More information about location

1001+ employees

B2CHospitalityTravel

Company mission

To simplify, personalise, and enhance customers' travel experience by leveraging our technology.

Job

Company

Role

Who you are

5+ years experience in managing social media channels and organically growing online communities. Share the channels you’ve previously worked on and tell us how you grew the numbers organically, even if it is a personal one
Proven mid-weight editor & content creator, comfortable with video editing tools, whatever your chosen tools. We know the obvious ones, BUT even Cap Cut creators are making insane content - a portfolio/examples of your work will be required
Experience producing video content for Instagram Reels, TikTok & YouTube Shorts
An understanding of video content, social media formats and hooks, captions and how the edit drives reach and engagement
Ability to analyse data and derive actionable insights
Languages: English and German professional level. Other European languages will be valued

What the job involves

We’re looking for a thoughtful and creative Social Media Content & Community Manager to join our team. You don’t need to be online 24/7 - but you will have a sharp eye for trends, an ear for great conversation in the comments, and a knack for making content that actually connects
In this role, you’ll help shape ideas into scroll-stopping content, grow a community that feels human (not corporate), and dream up ways to surprise and delight our audience. If you’re someone who enjoys playing with tone of voice, has smart ideas for campaigns, and understands what builds real engagement - this might be the role for you
Team: you will join the Social Media team within the Brand department
Reporting to the Head of Social
Own and deliver social content across lastminute.com & weg.de accounts - from concepting to publishing - with a focus on video-first formats (Reels, TikTok, YouTube Shorts)
Creatively bring our social strategy to life, capturing everyday chaos and championing last minute wins
Lead the full social content production workflow: writing scripts, shooting, editing, jumping into the comments, and shaping reactive formats based on what’s trending
Be the voice of the brand in our comments and DMs, helping us show up as more human, helpful, and cheeky across platforms
Monitor performance of content and campaigns, reporting on reach, engagement, traffic, and what we’ve learned, to keep improving and offering actionable insights for future strategies

Application process

We’re all about showing not telling, so we’d love to see what you’ve made. Whether it’s brand work, side projects, viral moments or just something you’re proud of - if it shows your eye for social and your knack for making content people actually want to watch, we’re in!. Drop us a portfolio to show us what you're made of
Selection process steps:
HR interview (30 minutes)
1st interview (Manager): soft skills + technical knowledge
Task step offline
2nd interview (Manager + team member): Task review
Final meeting (30 mins) with the CMO
Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Please submit your resume in English

Salary benchmarks

Our take

Alongside countless other industries, travel and leisure are swiftly moving digital, with an array of providers dealing in flights, hotels, and experiences entirely online. One such provider is lastminute.com, launched in 1998, that supplies a marketplace for booking all types of trips from luxury holidays to theatre breaks.

Lastminute.com is among the global leaders in online travel. The company was built on a speciality of delivering last minute holiday deals to consumers and, although it now deals much like other providers, it still hosts both late bookings offers and flash sales. Rather than using a one-size-fits-all approach, lastminute uses Dynamic Packaging technology to allow customers to build personal holiday packages. Atop its website and app for searching and booking, it provides a range of other services including payment plans, insurance, and flexible cancellation.

Following a leadership change in 2023, lastminute had itself a pretty successful 2024. With a partnership with payment network, Zilch, allowing customers to earn rewards on their travel bookings as well as being able to spread the cost of their trips. Alongside this, it also signed a three-year contact with Ryanair to offer the airlines flights to customers. These additions to the company show promise for an exciting future of continued growth and dominance in the travel sector.