Enterprise Account Manager, Matillion
£95.2-142.8k
OTE
£66.6-100k
BASE
+ Equity + Variable Pay
More information about location
AI data automation platform
Be an early applicant
AI data automation platform
201-500 employees
Be an early applicant
£95.2-142.8k
OTE
£66.6-100k
BASE
+ Equity + Variable Pay
More information about location
201-500 employees
Company mission
To empower data teams to build and manage pipelines faster for AI and analytics - at scale.
Role
Who you are
- Proven book ownership: Demonstrable experience managing a portfolio in customer success, account management, or renewals/sales, with a track record of hitting retention or revenue targets
- Closer, not just presenter: You've walked a customer through a pricing or contract change and closed it - not just laid out options
- Working technical fluency: Comfortable enough with cloud/SaaS products to diagnose why a customer is struggling, without needing an engineer in the room
- Turnaround experience: A real track record of recovering a dissatisfied or at-risk customer relationship, not just growing accounts that were already healthy
- CRM discipline: Fluent in Salesforce or equivalent - pipeline hygiene, forecasting, and reporting are second nature
- Personal capabilities: Organized under volume, direct with customers when it counts, operates independently with minimal hand-holding, and steady under pressure with frustrated or churn-risk accounts
- Don't tick every box? Apply anyway. We hire for potential, not just experience. A member of our Talent Acquisition team will be in touch
What the job involves
- Most Account Managers present options
- You close them
- You'll own a portfolio of existing Matillion customers with two clear objectives: convert customers on flexible, no-contract billing into committed annual agreements, and turn struggling or at-risk accounts back into healthy, growing ones
- This is a business-first role - you need enough technical fluency to hold a credible conversation about the product, but success comes from reading a customer's usage, value, and risk profile, and knowing exactly how to act on it
- You'll run your own book, make the call on where your time goes, and know when an account needs your full attention versus when it needs an escalation
- Own your book: Actively manage a portfolio of customer accounts, tracking usage, health, and commercial status, and prioritizing your effort where the risk or opportunity is greatest
- Convert flexible billing to committed contracts: Identify pay-as-you-go customers ready to move to a committed annual agreement, build the business case using usage trends and value delivered, and close it
- Turn around at-risk accounts: Diagnose why an account is struggling - product adoption, service issues, unmet expectations - build a remediation plan, coordinate the right resources, and track it back to healthy
- Get ahead of risk: Proactively monitor early signs of decline across your book and intervene before an account becomes a churn risk
- Work cross-functionally: Partner with technical, support, and product teams to resolve issues, represent the customer's voice internally, and escalate when an account needs deeper commercial or technical expertise
Our take
In order to make the world’s data more useful, Matillion offers a data integration and transformation platform. Essentially, the company turns raw data into an analytics-ready asset to help companies make better decisions. In 2025 it launched Maia, the industry’s first AI data automation platform.
As organisations search for ways to harness data for business intelligence, the market for Matillion’s offerings is expanding, and the company has assumed a forefront position. Its strong reputation has secured large enterprise clients like FOX, Sony, Slack and Cisco.
The company is well-funded and boasts a strong valuation, showing that it has cemented its place in the sector. With Maia, Matillion proves it is able to adapt to the evolving business data landscape, delivering expert AI agents that can handle time-consuming data work and free up teams to focus on delivering business goals faster.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2021
$150m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $310.6m
Company benefits
- A culture that promotes work life balance
- Access to mental health support
- 25 days holiday
- 5 days paid volunteering leave
- Pension
- Career development with monthly hackdays, access to a Udemy account, Blinkist and much more
Company HQ
Salford, UK
Leadership
Ed Thompson
(CTO)Previously acted as an IBM Software Consultant for Real Solutions and as an Integration Team Leader for Imtech ICT.
Matthew Scullion
(CEO & Founder)Previously acted as Software Division Director for Imtech ICT and as Director for Real Solutions.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at Matillion