Head of Communications, Blacklane
Every employee gets virtual stock options
Carbon-neutral global chauffeur service
Open for applications
Carbon-neutral global chauffeur service
201-500 employees
Open for applications
Every employee gets virtual stock options
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- This role requires unending curiosity about travel, mobility and sustainability, with a knack for making important information interesting
- You are a fluent English and German speaker who takes pride in creative and accurate prose. Excellent communication skills are essential. Other languages are a plus
- You are inquisitive, proactive and hands-on, with a love of travel, the planet, and technology
- You have 10+ years of experience in PR, communications, or a related field
- You find ways to highlight your colleagues’ achievements
- You thrive in collaborative and diverse environments
- You are comfortable counseling executives, writing in others’ voices, and speaking in public
What the job involves
- We are seeking a communications leader to join the Blacklane team
- You will be the company’s storyteller and spokesperson for internal and external audiences
- You’ll join a rapidly developing scale-up that is redefining the premium ride service industry
- You will drive the company’s external and internal perception, increase brand awareness, and build executives’ profiles. Your primary activities will be media relations, PR agency management, and sustainability communications. This position reports to the Chief Revenue Officer
- Develop a public relations strategy reaching locals and visitors, travel managers, chauffeur company owners, investors and prospective employees
- Train and grow your team to meet Blacklane’s global and regional communications needs
- Align Blacklane data and company messages with industry trends to tell unique stories, taking ideas from concept to launch
- Write communications materials including press releases, pitches, briefing sheets, speaking abstracts, press kit materials, award submissions, and bylined articles
- Manage media interview requests, organize press briefings, and support conference activity, both as a spokesperson and in support of executives
- Support and collaboration with Sales, Product, Operations and Marketing colleagues to align messages, create campaigns and respond to urgent requests
- Manage the external and internal communications of our future investment plans. You will work on turning Blacklane’s operations, innovations and profitability into a cohesive narrative over 24+ months
- Own the company’s global internal communications strategy across a dozen offices and a 400-person team of more than 70 nationalities
- Liaise with sustainability organizations to amplify Blacklane’s carbon neutrality and carbon reduction initiatives
- Manage the internal communications team as well as local PR agencies
- Manage brand ambassadors for visibility and product improvement
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$62.5m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $165.8m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company values
- Be reliable: Provide a service that customers can rely on. Be someone your colleagues can count on. Work only with reliable chauffeurs that we trust. Earn trust and keep it
- Break new ground: Look for ways to improve. Encourage curiosity. Learn quickly from mistakes and grow from the experience. Aim to be better every day. Seek to create an amazing service, be the industry leader, and exceed guests’ expectations.
- Care: Care about our guests. Care about our crew of chauffeurs and each other. Care about making our product and service exceptional. Care about our community and how we give back
- Go the extra mile: Look beyond what is required. Be proactive to go beyond guests’ expectations. If you see that something could be better, take the initiative to improve it.
- Act with integrity: Act in a fair and honest manner. Strive to always do the right thing for our guests, chauffeurs, and each other. Treat everyone with the same high level of respect — just as you would like to be treated
Company HQ
Schöneberg, Berlin, BE
Articles
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
Salary benchmarks
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